I was in the queue for the supermarket checkout（付款台） earlier today．All of the checkouts were    46   , and the woman behind me was not happy! Every word that came from her mouth was a（n）   47   ! She wasn’t happy with the number of checkouts      48    ; she wasn’t happy with the amount of shopping some people had in their baskets; she wasn’t happy because this supermarket didn’t have a stand where she    49    scan her own shopping．
I listened to her    50   looking around as I loaded（装） my stuff onto the conveyor belt （传送带）．I didn’t want    51    to do with that kind of attitude, and if ever I’d felt like letting someone go     52     of me, it wouldn’t be such a woman!
But then I    53   back．Standing beside the woman was a five-year-old girl,    54    her granddaughter．The girl’s part of the shopping    55    some comic books．
I couldn’t    56   it．I pushed my shopping back to the end of the conveyor belt,     57   a space．“After you,” I said to the woman and the girl, and    58    them to a big    59    ．The woman was delighted, and even   60    to complain ---- until she was walking away．
So,  61   bother（麻烦，费事） having helped? It was because that little girl was probably taking in her granny’s complaint like a sponge（海绵）．She was learning how to    62    situations like that by listening to her granny．I’d seen that I could interrupt that complaining, and put a smile and some   63    into the middle of it．We can all complain; we can all react    64    , but it doesn’t have to be like that．And, even if only for a few     65     , I wanted to leave that little soul with just a glimpse of another way．

A．busy B．big C．free D．empty

A．cry B．argument C．shout D．complaint

A．opened B．closed C．left D．done

A．would B．need C．could D．must

A．beyond B．without C．with D．by

A．something B．nothing C．everything D．anything

A．ahead B．behind C．beside D．back

A．went B．looked C．turned D．jumped

A．only B．surely C．possibly D．luckily

A．got B．included C．conclude D．made

A．think B．help C．believe D．forget

A．taking B．leaving C．bringing D．keeping

A．returned B．pleased C．treated D．served

A．smile B．meal C．joke D．room

A．thanked B．paid C．checked D．forgot

A．how B．what C．why D．who

A．face B．meet C．handle D．improve

A．truth B．kindness C．courage D．money

A．actively B．correctly C．negatively D．patiently

A．hours B．chances C．years D．seconds