阅读下面的短文，并根据短文后的要求答题(请注意问题后的字数要求)。
[1]Everyone makes mistakes. How do you react when a family member, friend, or a classmate makes a mistake? Some of us may shout out , complain, or punish. Unfortunately, these reactions to mistakes sometimes greatly hurt both sides. In fact, there is a better way to deal with a mistake.
[2]Reframe（重组） "MISTAKE": Change "MISTAKE" into "MIS-TAKE." Doesn't that have a different feeling? Therefore, a mistake is not so bad as expected. We can learn from it and it is likely to lead to success in the end.
[3]Use mistakes as an opportunity for learning. Most of us want to hide our mistakes, but we may be more willing to share our "MIS-TAKES" and let others learn from them. Either an individual or a family can benefit by openly recognizing and correcting mistakes, rather than pretending that they didn't happen. In fact, a mistake, if corrected quickly and in a creative way, can become ___________for learning.
[4]Think of mistakes as opportunities to prove yourself. A mistake becomes an opportunity to create a close friend or customer. For example, in business, studies show that one of the things all customers want is recovery when the organization has made a mistake. They want us to apologize sincerely. With creative thinking, we can make them satisfied with the way we deal with a mistake.
[5] We have learned to allow people around us to make mistakes. Now give them “protection” when they make a mistake. If you give people both permission and protection, you will get along well with them. Show them how they can turn a mistake into learning something about themselves so they don’t make the same mistake again.
What is the passage mainly about? (no more than 10 words)
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What does the underlined word “it” in Paragraph 2 probably refer to? (no more than 3 words)
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Fill in the blank in Paragraph 3 with proper words.(no more than 4 words)
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Complete the following statement with proper words.(no more than 3 words)
If we think creatively, we are able to make people feel pleased with the way in which a mistake is_________________.
Why should you show people how to turn a mistake into learning something about themselves ? (no more than 12 words)
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