综合填空
阅读短文，根据短文及首字母提示，在空白处填入一个适当的单词。
“Sorry” is a word that people in Britain often say in their daily life.
One day while I was walking o________ the street, a young man ran by hurriedly, brushing(轻擦) against my handbag. He continued his way, but turned b________ and said “sorry” to me. Even in rush, he didn’t f________ to say “sorry”.
Another day, I bought some bananas in a shop. The shopkeeper was passing me the change, but I wasn’t ready for it and a coin dropped onto the f________. “Sorry, Madam,” he said w________ he was picking it up. I was confused(迷惑)why he said “sorry” t________ me.
Another time, I stepped(踩踏)on a man’s f________ at the entrance to a cinema. At the same time, we b________ said “sorry”.
Slowly, I get to know that when something unpleasant happens in daily life, the British don’t  care much about who is right or w________. If someone is in trouble, a “sorry” is always necessary. Perhaps that is w________ I seldom see people quarrel on the buses or streets in Britain.
So, if you are in Britain and meet something unhappy, don’t forget to say sorry.