I was at the post office early that morning, hoping to be in and out in a short while. Yet, I     myself standing in a queue that went all the way into the hallway. I had never seen so many people there on a weekday. It seemed someone might have made an announcement,     customers to carry as many packages as they could. I also needed to have my own package     . The queue moved very slowly. My patience     and I got annoyed. The longer it took, the angrier I became. When I got to the counter finally, I finished my     quickly and briefly, and then walked past the queue that was now extending past the front door.
“Excuse me,” I said, trying not to be too pushy. Several people had to move     to make room for me to get to the      .
I stepped out,     about the service conditions. Thinking I was going to be late for my dentist appointment, I     into the parking lot.
A woman was coming across the lot in my     . She was walking with determination, and each step sounded very     . I noticed that she looked as if she could breathe fire. It stopped me in my tracks. Had I looked like that? Her body language said that she was having a       day. My anger melted away. I wished I could wrap her in a       but I was a stranger. So I did what I could in a minute     she hurried past me－I smiled. In a second everything changed. She was astonished, then somewhat     . Then her face softened and her shoulders     . I saw her take a deep breath. Her pace slowed and she smiled back at me as we passed each other.
I continued to smile all the way to my car. Wow, it’s amazing     a simple smile can do.
From then on, I became aware of people’s      and my own, the way we show our feelings. Now I use that     every day to let it       me that when facing the world, I can try a smile.

A．found B．disliked C．kept D．avoided

A．hoping B．welcoming C．requiring D．ordering

A．paid B．received C．weighed D．bought

A．died out B．faded out C．burst out D．ran out

A．business B．duty C．turn D．part

A．on B．about C．in D．aside

A．counter B．office C．exit D．car

A．talking B．complaining C．worrying D．hearing

A．headed B．looked C．pulled D．turned

A．way B．time C．direction D．course

A．slow B．stable C．light D．heavy

A．rough B．dull C．smooth D．bright

A．smile B．hug C．bag D．touch

A．until B．though C．before D．since

A．excited B．frightened C．cheered D．confused

A．trembled B．raised C．relaxed D．tightened

A．what B．that C．how D．when

A．appearances B．reactions C．behaviors D．expressions

A．treatment B．awareness C．conclusion D．achievement

A．remind B．warn C．convince D．tell