Shopping online is easier than actually going to a store and saves your time. However, it’s not always so easy. Sometimes, you may have a few         .
A university student named Xu Zijiao often buys clothes             Taobao. “The colors might be   __         . And since you can’t            the clothes, the quality might be bad,” he said.
Many people had similar experiences to Xu---buying          that isn’t as good as the advertisements suggest,            going into a store for a special offer but still paying a lot. What would you do then?          is World Consumer Rights Day(国际消费者权益日). According to consumer(消费者) protection laws in China, consumers               nine rights, including the right to truthful information, free choice , respect and so on.
If you      there’s any problem with your goods, talk to the seller first, and try        your money back or get an exchange. If you can’t reach an agreement, call 12315 or go to your local consumers association (协会) for help.

A．questions B．advice C．problems D．messages

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A．feel B．sound C．hear D．look

A．anything B．nothing C．everything D．something

A．or B．and C．but D．yet

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