Agent: What is the  with you, madam? You look pale and anxious.
Susan: Jesus, I lost my luggage just now.
Agent: Take it easy. Would you please tell me more details? I will try to help you.
Susan: Thank you. I have just been to the cafe, where I put my luggage under the table. Then I  (order) a coffee when I was waiting for the train. When I finished drinking, I found my suitcase     (go).
Agent: What kind of suitcase did you lose?
Susan: A small blue leather case,  my name tag on the top and my personal stuff inside.
Agent: I feel sorry to hear that. Or maybe someone just picked up the wrong case.
Susan: It is  (possible)! I can’t believe it.
Agent: Will you please leave your name and your address here? We will try  (find)the suitcase for you.
Susan: How long does  take?
Agent: Sorry, I have  idea. Will you please wait here for  while? We are going to extend your ticket to the next train, in  case you may have enough time to find your luggage.
Susan: It seems that I have no other choice.