The story is told about what happened on a flight between a passenger and an air hostess(乘务员）.The passenger rang and told the air hostess that he needed a cup of       to take his medicine when the plane just took off. She told him that she would      him the water in ten minutes.
Thirty minutes later, when the passenger's ring for       sounded, the air hostess was in a hurry. She was kept so       that she forgot to deliver (送)him the water. As a result, the passenger was       to take his medicine. She       over to him with a cup of water, but he       it.
In the following hours on the       , each time the air hostess passed by the    （9）   she would ask him with a smile       he needed help or not. But the passenger        （11）   paid attention to her.
When the passenger was going to get        the plane, he asked the air hostess to   (13）   him the passengers' booklet (意见薄). She was very       . She knew he would write down       words, which might result in the loss of her job.        with a smile she handed it to him.
Off the plane, she       the booklet, and smiled a smile,       the passenger put it，"On the flight, you asked me whether I need help or not for twelve times       . How can I refuse your twelve sincere (真诚的）smiles?"
That's       ！ Who can refuse twelve sincere smiles from a person?
 

A．coffee

B．tea

C．water

D．cola

 

A．take

B．bring

C．carry

D．hold

 

A．food

B．drink

C．service

D．medicine

 

A．tired

B．silent

C．calm

D．busy

 

A．forced

B．delayed

C．required

D．banned

A．hurried B．went C．came D．got

 

A．refused

B．accepted

C．liked

D．hated

 

A．seat

B．air

C．floor

D．flight

 

A．customer

B．passenger

C．guest

D．visitor

 

A．whether

B．when

C．what

D．that

 

A．never

B．often

C．always

D．seldom

 

A．on

B．to

C．off

D．from

 

A．hand

B．take

C．throw

D．lend

 

A．glad

B．angry

C．curious

D．sad

 

A．good

B．sharp

C．polite

D．nice

A．So B．Because C．And D．But

 

A．hid

B．tore

C．opened

D．closed

 

A．if

B．for

C．after

D．when

 

A．in all

B．above all

C．or else

D．or so

 

A．wrong

B．wonderful

C．impossible

D．right