第四部分：任务型阅读（共 10 小题，每小题 1 分，满分 10 分）
The term “organizational culture” refers to the norms(规范) and values of an organization, which together make up the personality of it. These values and norms are shared by people working throughout the organization. They govern the way employees interact with each other within the workplace. Therefore, improving organizational culture is of great significance, as people want to work for a company that enables them to keep a balance between their work and life. An organization with a good working atmosphere has shown an increase in the productivity of its employees. As a result, the attrition(自然裁员) rates are also lowered, which saves the money involved in recruiting(招收) and training new employees. Therefore, a healthy organizational culture is a win-win situation for the management, the customers, and most importantly, the employees themselves.
When it comes to improving organizational culture, training your employees in the right way is an important step towards it. When your employees know how to do things in the right way and what the company expects from them, the rate of conflicts and errors can be brought down significantly. A basic requirement for a productive environment is a diverse team of enthusiastic people. Through the right training, your employees will become interested in working as a team and improving the working atmosphere, as a whole. Then a productive environment will be created.
Another good way to bring about positive changes in the organizational culture is by analyzing the existing culture and comparing it with the expectations of your employees. Bring about changes accordingly. You can also organize discussions with your team members and talk about matters related to the current culture of the organization.
Conflicts are an unavoidable part of any organization. How they’re handled is an indicator of the common organizational culture. Therefore, when conflicts do arise, the management must settle them quickly and peacefully. More importantly, a transparent and fair conflict resolution mechanism(解决机制) should be created. If employees feel they’re all being treated equally, they’re more likely to accept their mistakes and the judgment of the management at the end of the conflict resolution exercises. Needless to say, such a treatment makes employees feel both at home and indebted to the organization, which just goes a long way towards improving the working environment.