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Why choose National Express?
When you travel with us we want to ensure you're safe, comfortable and arrive at your destination on time. This is why we've made some significant improvements to our services and added new and exciting tools to make sure travelling with us is an easy and relaxing experience.
You go there, we go there
We go to hundreds of towns, cities and airports across the UK. We've over 550 coaches covering 70 million miles a year, so if there's somewhere you want to go, then chances are we go there too.
Safe, modern coaches
A total of 25 million pounds has been invested on over 100 coaches in the last year. Most of our coaches now have leather seats and headrests, ample legroom, power sockets for charging mobiles, tablets and laptops and a toilet on board. For your safety, all our coaches are fitted with the latest safety features as standard. Please turn to page 4-5 for more safety information.
Coach Tracker
Why not use Coach Tracker while travelling with us, or tell your friends and relatives to use it to track where your coaches is in real-time, anytime, anywhere. Simply visit nationalexpresss.com/coachtracker and follow the on-screen instructions.
Assisted travel
The majority of our coaches have an easy-access passenger lift at the front of the coach, providing step free access to wheelchair users and anyone with reduced mobility. We can also offer practical assistance along the way to make your journey easier and more enjoyable. Call 03717 818181 for more information.
Greener journey
Travelling by coaches is one of the most environmentally friendly forms of transport. Our coaches emit up to five times less CO2 per passenger, per kilometer than an average car.
Mobile
If you are looking to book a ticket on the go you can use our mobile site, which your smartphone or tablet will automatically direct you to when you visit our website.
Satellite tracking
We track the majority of our coaches using a satellite tracking system. We know exactly where our coaches are at any given time, and can reroute them should there be any avoidable traffic block. We're committed to getting you to your destination safely and on time.
Thanks for choosing to travel with us. We've created this booklet to keep you up-to-date on our safety information and improvements. Whether you are travelling with us to the airport or visiting your favorite destination, sit back, relax and familiarize yourself with the safety features and facilities on board.

From the passage, we can know that ________

A.National Express invests 25 million on its coaches every year.
B.Disabled passengers have easy access to every National Express coach.
C.A National Express coach emits less CO2 than an average four-seat car.
D.Family members can have National Express passenger’s real-time location through Coach Tracker.

Which of the following statements is NOT true?

A.The booklet on National Express has at least 5 pages.
B.You can call 03717 818181 for more information on mobility issues.
C.Most coaches now have leather seats, headsets, tablets and a toilet onboard.
D.Most coaches can change their route to avoid traffic jams by satellite tracking.

The passage is intended to _________ .

A.inform you of the safety features and latest improvements of the coaches
B.introduce the onboard facilities and tools for your safe and comfortable travel
C.keep you up-to-date on the safety information and improvements
D.promote and advertise the coach service offered by National Express

What is true about the National Express?

A.It is a company located in the US that offers coach service nationwide.
B.If you visit its website, a ticket will automatically be booked for you.
C.It aims to provide safe, relaxing and punctual service for its customers.
D.Its coach has step free lifts at both ends of the coach.
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