听一段材料，回答下面几个小题。
What does the man want to talk about?
A. Lucy’s poor health.
B. Lucy’s school education.
C. Lucy’s work performance.
What did the customer at Table 4 do that annoyed Lucy?
A. He praised her.
B. He made a complaint.
C. He ordered the special offer.
Why is Lucy in low spirits?
A. She hasn’t made a plan.
B. She hasn’t realized her dream.
C. She hasn’t become a good waitress.