听一段材料，回答下面几个小题。
What is the man trying to return to the store?
A.A dress.
B.A shirt.
C.A sweater.
Why does the man want to return the item?
A.It is the wrong size.
B.It has a hole.
C.It gets smaller and fades.
What does the woman offer to do for the man?
A.Return his money.
B.Exchange the item.
C.Give him store credit.