A businesswoman got into a taxi in midtown. As it was the rush hour and she was in a        to catch a train, she     a quick way to reach it. “ I have been a taxi driver for 15 years ! ” the driver said       . “ You don’t think I know the best way to go?”
The woman tried to explain that she hadn’t     to annoy him, but the driver kept     . She finally realized that he was too annoyed to be     , so she changed her       .“ You know, you are right,” she told him. “ It must seem        for me not to think you know the best way       the city.”
      , the driver glanced at his        in the rearview mirror, turned down the street she wanted and got her to the train on time. “ He didn’t say another word the rest of the ride,” she said, “          I got out and paid him. Then he thanked me.”
When you find yourself         with people like the taxi driver, you will always try to     your idea. It can lead to longer arguments, lose job chances or     marriage. I have discovered one simple       extremely unlikely method that can prevent the disagreement or other difficult situations from       in a disaster.
The       is to put yourself in the other person’s shoes and look for the     in what that person is saying. Find a way to     , and the result may surprise you.

A．hurry B．rush C．moment D．way

A．chose B．made C．found D．suggested

A．jokingly B．angrily C．anxiously D．curiously

A．supposed B．expected C．meant D．decided

A．apologizing B．driving C．asking D．shouting

A．reasonable B．thoughtful C．normal D．practical

A．road B．mind C．direction D．manner

A．strange B．wrong C．terrible D．stupid

A．across B．in C．through D．along

A．Surprised B．Worried C．Annoyed D．Disappointed

A．rider B．speaker C．helper D．comer

A．until B．after C．because D．since

A．satisfied B．concerned C．crowded D．faced

A．give up B．turn down C．stick to D．point to

A．combine B．destroy C．suffer D．divide

A．and B．that C．but D．though

A．lying B．resulting C．setting D．leading

A．problem B．importance C．key D．reply

A．fact B．meaning C．expression D．truth

A．agree B．argue C．explain D．escape