I have learnt a lot about Chinese life and culture while teaching in Nanjing, Jiangsu Province and found them very interesting．
First, family life is quite 36 in China． In the USA, many young people 37 home after they finish their education and start working． However, in China, it is 38 for people to live with their parents until they get married． 39 , many of my Chinese friends told me that their 40 lived with them and helped take care of them when they were children． It seems that Americans think independence is more important 41 the Chinese think family relationships are more important．
Bargaining is another 42 that I have tried to learn． In the USA, prices are 43 and you can’t ask for a lower price． However in some small Chinese stores and tourist places, you are 44 to bargain． My Chinese friends taught me to ask for 40 percent or 50 percent 45 the original price． If the salesperson doesn’t agree to my price, I should 46 to leave and he might let me come back and sell me the item． It is a skill that you have to 47 if you live in China．
Tipping hasn’t been easier to 48 ． In the USA, many people in the service 49 want to get 50 money for serving customers． Tipping is not a part of Chinese culture． 51 I tried to tip a taxi driver． He looked a little 52 and refused to take the money．
In dinners, perhaps what surprises an American visitor most is that some of the Chinese hosts like to put food into the plates of their 53 ． Actually, this is a 54 of true friendship and politeness． My Chinese friend told me if I didn’t want to eat it, I should just 55 the food in the plate．
A．unique B．different C．private D．harmonious
A．come B．build C．leave D．abandon
A．regular B．true C．common D．usual
A．Also B．However C．Therefore D．Although
A．parents B．relatives C．babysitters D．grandparents
A．while B．since C．when D．as
A．way B．custom C．lesson D．habit
A．made B．agreed C．charged D．set
A．expected B．taught C．suggested D．required
A．up B．away C．off D．on
A．promise B．pretend C．decide D．hope
A．tolerate B．understand C．practise D．consider
A．adjust to B．turn to C．refer to D．stick to
A．area B．department C．branch D．industry
A．easy B．extra C．pocket D．prize
A．Often B．Once C．Sometimes D．Before
A．excited B．satisfied C．frightened D．confused
A．own B．children C．neighbors D．guests
A．signal B．mark C．sign D．feature
A．leave B．remain C．put D．taste
The day was Thankful Thursday, our “ regular day” of service. It’s a __36__tradition that my two little girls and I began years ago. On this __37__ Thursday, we had no idea exactly what we were going to do.
__38__ along a busy road, we prayed for guidance in search of __39__our weekly Act of Kindness. My girls were__40__, and started shouting “ McDonald’s” . Suddenly I realized that almost every crossing I__41__ was occupied by a beggar, and then it hit me! All these beggars must be hungry. Perfect! We were going to buy__42__for them.
It was a great way to__43__. The Act of Kindness was anonymous(匿名的)，and we loved what we saw in the back view mirror: a__44__and delighted person holding up his lunch bag and just looking at us__45__we drove off.
We had come to the end of our “ route” where there was a small woman standing there, asking for__46__. We handed her our final lunch bag, and then made a U-turn to head back in the opposite direction for home. Unfortunately, the light stopped us. I was __47__and didn’t know quite how to behave.
“No one has ever done anything like this for me before,” the woman said with__48__. I replied, “Well, I’m glad that we were the first one.”__49__ uneasy , and wanting to move the conversation along, I asked, “So, when do you think you’ll eat your lunch?”
“Oh honey, I’m not going to__50__this lunch.” I was confused , and she continued , “I have a little girl of my own at home and she just __51__ McDonald’s , but I can never buy it for her because I just don’t have the __52__ . You know what… tonight she is going to have McDonald’s !”
So many times I had__53__whether our Acts of Kindness were too small or insignificant to really__54__any difference . Yet in that moment, I recognized the__55__of Mother Teresa’s words, “We cannot do great things---only small things with great love.”
A．weekly B．monthly C．yearly D．daily
A．common B．particular C．ordinary D．usual
A．Walking B．Running C．Driving D．Wandering
A．finding B．meeting C．realizing D．fulfilling
A．hungry B．tired C．puzzled D．bored
A．talked about B．passed through C．turned down D．picked up
A．bread B．cloth C．lunch D．water
A．receive B．beg C．present D．give
A．surprised B．troubled C．pleased D．moved
A．because B．as C．but D．otherwise
A．trouble B．invitation C．change D．advice
A．worried B．frightened C．feared D．embarrassed
A．amazement B．excitement C．enjoyment D．disappointment
A．Keeping B．Feeling C．Sounding D．Seeming
A．accept B．refuse C．eat D．share
A．dislikes B．prefers C．sells D．loves
A．money B．courage C．honour D．choice
A．considered B．questioned C．determined D．imagined
A．make B．keep C．determine D．promote
A．importance B．value C．structure D．truth
A passenger told an air hostess that he needed a cup of water to take his medicine when the plane just took off. She told him that she would 21 the water in ten minutes.
Thirty minutes later, when the passenger’s ring for 22 sounded, the air hostess realized it at once. She was kept so 23 that she forget to deliver him the 24 . As a result, the passenger was 25 to take his medicine. She hurried over to him 26 a cup of water, but to her surprise he 27 it.
In the following hours on the 28 , each time the air hostess passed by the 29 , she would ask him with a 30 whether he needed help or not. But the passenger 31 paid attention to her words.
When he was going to get 32 the plane, the passenger asked the air hostess to 33 him the passenger’s booklet(意见簿). She was very 34 . She knew that he would write down 35 words, which might result in the loss of her job. 36 with a smile she handed it to him.
Off the plane, she 37 the booklet and cracked a smile, 38 the passenger put it, “On the flight, you asked me whether I needed help or not for twelve times 39 . How can I refuse your twelve sincere smiles?”
That’s 40 ! Who can refuse twelve sincere smiles from a person?
A．take B．bring C．carry D．hold
A．food B．drink C．service D．medicine
A．tired B．silent C．calm D．busy
A．water B．help C．milk D．warning
A．held on B．held up C．held out D．held down
A．for B．about C．with D．in
A．refused B．accepted C．liked D．hated
A．seat B．air C．floor D．flight
A．customer B．passenger C．guest D．visitor
A．glance B．look C．smile D．cry
A．never B．often C．always D．seldom
A．on B．to C．off D．from
A．hand B．take C．throw D．lend
A．glad B．angry C．curious D．sad
A．important B．sharp C．polite D．nice
A．So B．Because C．And D．But
A．hid B．tore C．opened D．closed
A．if B．for C．after D．when
A．in all B．above all C．or else D．or so
A．wrong B．wonderful C．impossible D．right
We all know that some things are obviously right. For example, it is right to be 1 to other people. It is also right to look after the environment. Some things are 2 wrong, too. For instance, we should not hurt or bully(欺负) others, nor should we litter. Rules often tell us what is right or wrong.
Rules can help the public make the right 3 ,and remain safe. Car drivers have to obey traffic regulations that tell them the right things to do on the road to avoid crashes. Cyclists who give signals before turning or stopping help prevent 4 .
If people follow rules without taking other matters into consideration, it will be 5 for them to form what is sometimes called a “black and white” view. For example, they may believe that people should always tell the truth, and that lying is 6 acceptable. Such people always stick to their views, even if it means that they may get into 7 .
Sometimes it may not be so easy to know 8 what is right or wrong. Some people choose not to eat meat because they believe that it is 9 to eat animals, but others argue that they can eat meat and 10 be kind to animals; some insist that stealing is always wrong, but others think that one does not need to feel to 11 when stealing some food to eat, if lives in a really poor area and he is 12 . Rules help us live together in harmony, because they show us the right way to 13 other. However, some people argue that rules may be 14 , having observed that rules change all the time , and that some schools have some regulations and other have different ones ----so who is to 15 what is right ?
A．kind B．sensitive C．fair D．generous
A．equally B．slightly C．clearly D．increasingly
A．suggestion B．conclusions C．turns D．choices
A．accidents B．mistakes C．falls D．deaths
A．interesting B．vital C．easy D．valuable
A．seldom B．rarely C．merely D．never
A．trouble B．power C．prison D．control
A．roughly B．eventually C．deliberately D．exactly
A．awful B．cruel C．unhealthy D．unnecessary
A．still B．even C．later D．somehow
A．nervous B．anxious C．afraid D．guilty
A．begging B．staving C．growing D．wandering
A．follow B．instruct C．treat D．protect
A．disgusting B．confusing C．unsafe D．unimportant
A．predict B．explain C．decide D．consider
One family, which had emigrated from Japan and settled at the turn of the century near San Francisco, had established a business in which they grew roses and trucked them into San Francisco three mornings a week.
The other family was a naturalized(加入国籍的)family from Switzerland who also marketed roses, and 21 families became modestly successful, 22 their roses were known in the markets of San Francisco for their 23 vase-life.
For four decades the two families were neighbors, and the sons 24 the farms, but then on December 7, 1941, Japan 25 Pearl Harbor. Although the rest of the family members were American, the 26 of the Japanese family had never been naturalized. In the turmoil(动乱) and the questions about internment camps（拘留营）, his neighbor made it clear that, if 27 , he would look after his friend’s nursery（花圃）. It was 28 each family had learned in church—Love the neighbor as thyself. “You would do 29 for us, ” he told his Japanese friend.
It was not long before the Japanese 30 was transported to a poor landscape in Granada, Colorado. The relocation center consisted of tar-paper-roofed barracks (兵营) 31 by barbed wire and armed guards.
A full year went by. Then two. Then three. While the 32 neighbors were in internment, their friends worked in the greenhouses, the 33 before school and on Saturdays, and the father's work often stretched to 16 and 17 hours. And then 34 , when the war in Europe had
35 , the Japanese family packed up and 36 a train. They were going home.
What would they find? The family was 37 at the train station by their neighbors, and when they got to their home, the whole Japanese family stared.. There was the nursery, complete, clean and shining in the sunlight, neat, prosperous and healthy.
So was the balance of the bank passbook 38 to the Japanese father. And the house was 39 as clean and welcoming as the nursery.
And there on the dining room 40 was one perfect red rosebud, just waiting to unfold- the gift of one neighbor to another.
A．each B．both C．all D．two
A．as B．if C．unless D．though
A．short B．perfect C．long D．important
A．took over B．dealt with C．watched out D．handed over
A．achieved B．battled C．controlled D．attacked
A．children B．members C．father D．girls
A．possibility B．necessary C．likely D．possible
A．everything B．anything C．nothing D．something
A．the same B．similarly C．familiar D．the similar
A．father B．family C．neighbors D．mother
A．surrounded B．covered C．watched D．guarded
A．Swiss B．Swede C．naturalized D．Japanese
A．members B．girls C．children D．boys
A．sometime B．some day C．one time D．one day
A．completed B．ended C．started D．died
A．entered B．got C．boarded D．reached
A．met B．seen C．received D．accepted
A．referred B．devoted C．prepared D．handed
A．right B．quite C．just D．rather
A．chair B．table C．floor D．ground
Body language is the quiet, secret and most powerful language of all! It speaks 36 than words. According to specialists, our bodies send out more 37 than we realize. In fact, non-verbal communication(非言语交际) takes up about 50% of what we really 38 , And body language is particularly 39 when we attempt to communicate across cultures（文化）. Indeed, what is called body language is so 40 a part of us that it's actually often unnoticed. And misunderstandings occur as a result of it. 41 , different societies treat the 42 between people differently. Northern Europeans usually do not like having 43 contact(接触)
even with friends, certainly not with 44 . People from Latin American countries， 45 , touch each other quite a lot. Therefore, it's possible that in 46 ， it may look like a Latino is 47 a Norwegian all over the room. The Latino, trying to express friendship, will keep moving 48 . The Norwegian, very probably seeing this as pushiness, will keep 49 - which the Latino will in return regard as 50 _.
Clearly, a great deal is going on when people 51 . And only a part of it is in the words themselves. And when parties are from 52 cultures, there's a strong possibility of 53 . But whatever the situation, the best 54 is to obey the Golden Rule: treat others as you would like to be 55 _.
A．straighter B．louder C．harder D．further
A．sounds B．invitations C．feelings D．messages
A．hope B．receive C．discover D．mean
A．immediate B．misleading C．important D．difficult
A．well B．far C．much D．long
A．For example B．Thus C．However D．In short
A．trade B．distance C．connections D．greetings
A．eye B．verbal C．bodily D．telephone
A．strangers B．relatives C．neighbours D．enemies
A．in other words B．on the other hand C．in a similar way D．by all means
A．trouble B．conversation C．silence D．experiment
A．disturbing B．helping C．guiding D．following
A．closer B．faster C．in D．away
A．stepping forward B．going on C．backing away D．coming out
A．weakness B．carelessness C．friendliness D．coldness
A．talk B．travel C．laugh D．think
A．different B．European C．Latino D．rich
A．curiosity B．excitement C．misunderstanding D．nervousness
A．chance B．time C．result D．advice
A．noticed B．treated C．respected D．pleased
阅读下面短文，从短文后各题的ABCD四个选项中，选出合适填入对应空白处的最佳选项，并在答题卡上将该选项涂黑。
In a land far away, once upon a time there was great poverty （贫困）,and only the rich could manage without great _36_. Three of those rich men and their servants were_37_together on a road when they came to a very_38_village.
The first could not stand seeing the poverty, _39 he took all the gold and jewels from his wagons (四轮载重马车) and shared _40 out among the villagers. He wished them all the best of luck, and he left.
The second rich man, seeing the _41 situation, stopped for a short time and gave _42 all his food and drink, since he _43 see that money would be of little _44 to them. He made sure that they each _45 their fair share and would have enough food to _46 for some time. Then, he left.
The third rich man, on seeing such poverty, _47 and went straight through the _48 without stopping. The two other rich men saw this from a distance and commented with each other_49 the third rich man lacked sympathy. It was _50 that they themselves had been there to offer help.
However, three days later, they 51 the third rich man, who was coming in the opposite direction. He was 52 travelling quickly, but his wagons, 53 the gold and valuables they had been 54 ,were now full of farming tools and bags of 55 . He was rushing back to help them out of poverty.
A．loss B．expectations C．success D．problems
A．standing B．travelling C．gathering D．running
A．faraway B．poor C．different D．ancient
A．unless B．because C．so D．if
A．them B．anything C．nothing D．those
A．curious B．worrying C．dangerous D．puzzling
A．the villagers B．his servants C．the others D．the rest
A．could B．might C．should D．must
A．interest B．concern C．use D．attraction
A．returned B．gained C．offered D．received
A．remain B．last C．supply D．share
A．turned back B．set out C．showed off D．speededup
A．village B．land C．field D．road
A．whether B．how C．where D．when
A．good B．certain C．true D．strange
A．welcomed B．met C．accepted D．persuaded
A．still B．already C．always D．indeed
A．except for B．instead of C．apart from D．along with
A．loading B．treasuring C．carrying D．earning
A．food B．jewels C．money D．seeds
The concept of solitude (独处) in the digital world is almost non-existent. In the world of digital technology, e-mail, social networking and online video games, information is meant to be____36___. Solitude can be hard to discover ___37____it has been given up. In this respect, new technologies have ___38____our culture.
The desire to be connected has brought solitude to a(n) ___39____as we’ve known it. People have become so ___40____in the world of networks and connections that one can often be contacted ____41___they’d rather not be. Today we can talk, text, e-mail, chat and blog (写博客), not only from our ___42____, but from our mobile phones as well.
Most developed nations have become ___43____on digital technology simply because they’ve grown accustomed to it, and at this point not ___44____it would make them an outsider. ___45____, many jobs and careers require people to be ___46____. From this point of view, technology has changed the culture of work. Being reachable might feel like a ___47____to those who may not want to be able to be contacted at all times.
I suppose the positive side is that solitude is still possible for anyone who ___48____wants it. Computers can be shut ___49____and mobile phones can be turned off. The ability to be “connected”and “ on”has many ___50____, as well as disadvantages. Travelers have ended up ___51____on mountains, and mobile phones have saved countless lives. They can also make people feel ___52____and forced to answer unwanted calls or___53____to unwanted texts.
Attitudes towards our connectedness as a society ___54____ across generations. Some find today’s technology a gift. Others consider it a curse. Regardless of anyone’s view on the subject, it’s hard to imagine what life would be like ___55____daily advancements in technology.
A．updated B．received C．shared D．collected
A．though B．until C．once D．before
A．respected B．shaped C．ignored D．preserved
A．edge B．stage C．end D．balance
A．sensitive B．intelligent C．considerate D．reachable
A．even if B．only if C．as if D．if only
A．media B．computers C．databases D．monitors
A．bent B．hard C．keen D．dependent
A．finding B．using C．protecting D．changing
A．Also B．Instead C．Otherwise D．Somehow
A．connected B．trained C．recommended D．interested
A．pleasure B．benefit C．burden D．disappointment
A．slightly B．hardly C．merely D．really
A．out B．down C．up D．in
A．aspects B．weaknesses C．advantages D．exceptions
A．hidden B．lost C．relaxed D．deserted
A．trapped B．excited C．confused D．amused
A．turn B．submit C．object D．reply
A．vary B．arise C．spread D．exist
A．beyond B．within C．despite D．without
One minute means a lot in one's life.
During his college years, Roger 36 a summer in an Idaho logging camp. When the boss had to leave for a few days, he 37 Rogers in charge.
“ 38 if the men refuse to follow my orders?" Rogers asked. He thought of Tony, an immigrant worker who troubled all day, giving the other men a 39 time.
‘‘Fire them,” the boss said. Then, as if 40 Rogers' mind, he added,“I suppose you think you are going to fire Tony if you get the 41 . I'd feel 42 about that. I have been logging for 40 years. Tony is the most__43 worker I've ever had. I know he is a troublemaker and that he__44 everybody and everything. But he comes in first and leaves last. There has not been an 45 for eight years on the hill where he works.”
Rogers_ 46 the next day. He went to Tony and spoke to him."Tony, do you know I’m in charge here today?" Tony grunted（嘟囔）.“Iwas going to fire you the first time we tangled（纠缠）,but I want you to know I’m not,”he told Tony,_ 47 what the boss had said.
When Rogers finished,Tony_48 the spadeful of sand he had held and tears streamed__49 his face.
That day Tony worked harder than ever before.
Twelve years later Rogers met Tony again who was now the 50 for railroad construction for one of the largest logging companies in the West. Rogers asked him how he came to California and happened to have such 51 .
Tony replied, "If it not be for the one 52 you talk to me back in Idaho, I kill somebody someday. One minute 53 my whole life."
Effective managers know the 54 0f taking a moment to point out what a worker is doing well. But what a 55 a minute of yes can make in any relationship!
A．wasted B．spent C．trained D．traveled
A．took B．provided C．put D．designed
A．What B．How C．Why D．Who
A．ridiculous B．surprising C．happy D．hard
A．recognizing B．having C．bearing D．reading
A．chance B．order C．support D．evidence
A．proudly B．badly C．uglily D．well
A．quarrelsome B．elegant C．reliable D．silent
A．respects B．protects C．hurts D．hates
A．accident B．anecdote C．opportunity D．argument
A．turned up B．set out C．joined up D．took over
A．lying B．adding C．smiling D．replying
A．threw B．dropped C．carried D．lifted
A．through B．on C．down D．in
A．boss B．worker C．engine-driver D．immigrant
A．railroad B．companies C．life D．success
A．word B．thing C．minute D．lesson
A．save B．change C．colour D．lose
A．importance B．method C．result D．influence
A．choice B．decision C．difference D．conclusion
Directions: For each blank in the following passage there are four words or phrases marked A, B, C and D. Fill in each blank with the word or phrase that best fits the context.
In the past，most American mothers were at home to take care of their children during the day. Now, 36 , many mothers are working. More than half of the American women with young children have 37 outside the house.
American families solve the child care 38 in different ways. Some parents allow older children to stay at home alone after school. The parents 39 make sure that their children, usually not younger than 10 years old, understand 40 rules and can deal with emergencies (紧急情况). Other parents say they would 41 allow their children to be at home alone. They usually 42 someone to take care of the children.
Some parents in the U. S. find their own ways to cut the cost of child care. They join child care 43 . Each person in the group 44 for the children of other group members at different times. Some parents ask local churches, schools and social organizations to help 45 activities for the children. These child care choices often cost 46 or no money. Many American parents, however, still struggle with the problem of 47 good child care at a reasonable price.
A．therefore B．otherwise C．thus D．however
A．children B．jobs C．houses D．money
A．problem B．question C．chance D．choice
A．can B．must C．may D．ought
A．dangerous B．safety C．funny D．true
A．rather B．certainly C．always D．never
A．tell B．stop C．pay D．invite
A．schools B．groups C．clubs D．hospitals
A．cares B．sends C．asks D．pays
A．have B．offer C．play D．join
A．much B．little C．enough D．a great deal
A．taking B．finding C．losing D．suffering
完型填空（共20小题；每小题1.5分，满分30分）
阅读下面短文，掌握其大意，然后从36—55各题所给的四个选项（A、B、C和D）中，选出可以填入空白处的最佳选项。
It’s Saturday morning. Tony’s sitting at the kitchen table, 36 with a piece of bread. He’s not even 37 . Is he ill? No, but he does have a 38 . He has nothing to do because the Internet is down. When he 39 up this morning, Tony was feeling 40 . He jumped out of bed full of plans for the weekend 41 . It would be a weekend like any other --- a great weekend. But that was 42 he turned on his computer and 43 he was unable to go online. Having no Internet changes everything.
Every weekend, Tony 44 goes online to email friends, read the 45 to keep up with what’s happening in the world and 46 a few online chess games with his cousin Helen to finish the weekend off. The perfect weekend --- online!
Just as Tony is 47 how he can possibly have a normal weekend without the Internet, his mum walks into the 48 . “Cheer up, Tony. Don’t 49 the Internet any more, OK?” Tony makes no 50 but sighs (叹气). “Go and play chess with Helen!” Tony’s mum 51 .
“Oh, yes! Helen lives just around the 52 . We can meet and play chess face to face for a 53 . Maybe this weekend won’t be so bad,” Tony 54 , as he walks to the phone. There is 55 without the Internet after all.
A．cutting B．playing C．eating D．thinking
A．hungry B．generous C．equal D．confident
A．lifestyle B．problem C．pressure D．tradition
A．dialled B．rang C．stood D．woke
A．great B．peaceful C．urgent D．unusual
A．around B．above C．ahead D．away
A．after B．before C．until D．when
A．thought B．guessed C．surprised D．found
A．usually B．nearly C．especially D．already
A．disasters B．news C．reports D．documents
A．admire B．explore C．play D．involve
A．suffering B．wondering C．realizing D．supposing
A．living-room B．hall C．kitchen D．study
A．talk about B．care about C．think about D．look about
A．answer B．progress C．movement D．choice
A．requests B．cries C．solves D．suggests
A．edge B．distance C．corner D．end
A．challenge B．champion C．ceremony D．change
A．promotes B．smiles C．reacts D．continues
A．study B．task C．weekend D．life
How often do you change your hairstyle or ask for new dresses? You may be 16 to follow trends（潮流）in Western countries, but young people in the United States don’t care as much about 17 as you do.
A recent survey among high school 18 in China, Japan, South Korea and the US found that 19 teenagers care more about their appearance than young people in the US.
This survey was held in 156 high schools in the four countries. More than 7,000 teenagers were 20 about their views on life and the world. South Koreans, at 83 per cent, cared most about their looks. They were 21 by the Chinese and Japanese, while US students showed the least interest in fashion at only 33 per cent.
“The different results show 22 of cultural background,” said Sun Yunxiao from the China Youth and Children Research Centre. He explained that in the US there are many different 23 of beauty, so teens are more 24 to be confident about their appearance.
US teenagers’ high self-confidence is displayed in the 25 . About 85 per cent are happy with themselves. The percentage of self-confident Chinese students stands at only 30 per cent.
What’s 26 , US students showed more individuality, with 88 per cent 27 that “people should follow their own interests rather than 28 of others”. This is much 29 than South Korea’s 69 per cent, China’s 49 and Japan’s 48.
Japanese students, at 52 per cent, are most dissatisfied with modern society. Chinese and Koreans follow at second and 30 most dissatisfied.
“ 31 to the survey, Chinese students are happy and disciplined. They have a strong wish to make a difference. 32 Chinese students need to be more independent and learn how to relax,” said Sun.
The students have different 33 backgrounds. But home and places where friends gather are the favorite places all teens seek happiness.
Exams and worries about life after graduation cause much 34 among most of the teens 35 for the survey.
A．absorbed B．willing C．careless D．unhappy
A．hairstyle B．dresses C．fashion D．culture
A．teachers B．students C．citizens D．colleagues
A．Asian B．American C．African D．Western
A．answered B．requested C．persuaded D．questioned
A．followed B．decreased C．reduced D．compared
A．relations B．attitudes C．customs D．differences
A．awareness B．standards C．duties D．expenses
A．admirable B．confused C．likely D．unbelievable
A．survey B．setting C．reference D．paper
A．worse B．better C．less D．more
A．disagreeing B．observing C．agreeing D．puzzling
A．those B．that C．it D．one
A．lower B．larger C．smaller D．higher
A．first B．third C．fourth D．last
A．Leading B．Devoting C．Appealing D．According
A．But B．And C．So D．Or
A．political B．cultural C．economical D．material
A．expectation B．hesitation C．concern D．conservation
A．interviewed B．advised C．overlooked D．invested
Any housewife who went to the new supermarket wished to be the lucky customer who did not have to pay for her shopping. This was what the 21 just inside the entrance 22 .It said: “Remember, 23 ,one of our customers gets 24 goods. THIS MAY BE YOUR LUCKY DAY!” For quite a long time Mrs. Edwards 25, like many
of her 26, to be the lucky customer. Unlike her friends, she never 27 hoping. The 28 in the kitchen was full of things which she did not need. Her husband tried to advise her 29 
buying so many things but failed. She 30 dreamed of the DAY when the manager of the supermarket would come up to her and say, “Madam, THIS IS YOUR LUCKY DAY. Everything in your 31 doesn’t need to be paid!” One Friday afternoon Mrs. Edwards shopped 32 .But she was not the lucky customer. No sooner had she just put the things inside her 33 than she found that she had forgotten to 34 tea. She dashed back to the 35 , got some tea and went towards the 36 .As she did so, she saw the 37 came. 38 his hand he said, “I want to 39 you. You are our LUCKY CUSTOMER this week! Everything you have in your basket 40 !”
A．notice B．report C．board D．newspaper
A．did B．promised C．made D．agreed
A．every day B．every month C．twice a week D．once a week
A．excellent B．free C．extra D．unexpected
A．waited B．came C．hoped D．went
A．friends B．neighbors C．relatives D．customers
A．got rid of B．got along with C．gave up D．gave out
A．counter B．cushion C．food D．cupboard
A．against B．for C．with D．about
A．often B．always C．usually D．seldom
A．bill B．hand C．car D．basket
A．anxiously B．seriously C．crazily D．wonderfully
A．pockets B．car C．basket D．house
A．buy B．find C．take D．have
A．shop B．counter C．department D．supermarket
A．door B．entrance C．cash-desk D．shelves
A．secretary B．policeman C．manager D．salesman
A．Putting out B．Holding out C．Shaking D．Waving
A．congratulate B．tell C．inform D．thank
A．is yours B．means nothing C．belongs to you D．costs nothing
Do you remember last summer, when angry travelers were urging the government to do something about airline customer service? Airlines 36 to improve, and they adopted (采用) new standards just before Christmas. 37 as another summer nears, plenty of 38 travelers don’t see much improvement in customer 39 overall.
This month, the Department of Transportation’s (DOT) office will publish its first critical 40 on whether airlines are 41 their promises. One survey suggests problems: the number of 42 to the DOT about the top 10 airlines in the first 43 rose 89% from a year ago .
Hit last summer by passenger complaints and the threat (威慑) of consumer-protection laws by the 44 _, 14 airlines 45 to adopt a set of basic customer-service standards called Customers First . The “12 promises” to passengers were introduced 46 a major effort to improve service. Since then, airlines have been redesigning websites , retraining employees and upgrading technology
Recently, DOT inspector general Kenneth Mead, at McCain’s request, sent 20 examiners to airports to 47 whether each airline is doing what it promised. Mead warns travelers shouldn’t 48 too much. Most of the promises are 49 better communication with customers , not problems with flights .
“Passengers should show more understanding to airlines about their 50 to better air service.” Spokeswoman Shelly Sassoon says. “And when 51 are made, it takes a long time for them to be noticed,” she says.
Now, the efforts may be working. During the first quarter, Delta had the second-lowest rate of complaints among the 52 10 carriers. 53 , its rate, along with other carriers’, is up from last year. McCain and other lawmakers say there may be a 54 to pass new consumer-protection 55 .
A．promised B．managed C．hoped D．refused
A．So B．But C．Merely D．Even
A．skilled B．experienced C．tired D．puzzled
A．flight B．opinion C．service D．travel
A．news B．information C．doubt D．article
A．honoring B．making C．giving D．improving
A．problems B．travelers C．passengers D．complaints
A．quarter B．year C．month D．summer
A．customer B．company C．government D．public
A．wished B．agreed C．remembered D．failed
A．to B．for C．as D．by
A．explain B．discuss C．discover D．check
A．travel B．expect C．complain D．suggest
A．aimed at B．considered as C．joined to D．made from
A．difficulty B．situation C．reality D．efforts
A．suggestions B．rules C．decisions D．improvements
A．large B．first C．top D．bad
A．Still B．Therefore C．Instead D．Meanwhile
A．possibility B．need C．chance D．use
A．examinations B．service C．laws D．reports
Texting in the street—your funeral
Millions of people are putting their lives at risk by texting their friends as they walk along busy streets, reported the Daily Mail.
One in ten 41 users has already been 42 because they are so lost in their phones that they fail to 43 lamp-posts or cars, according to Joanna Lumdsen of Aston University.
To test the danger of texting while 44 , Lumdsen did an experiment in which volunteers followed a 45 path while trying to 46 in a message on the phone.
Around them, screens 47 up instructions to avoid stepping on 48 colors on the floor.
She found that people missed one in five 49 because they were so busy with their phones.
“In 50 life this means that one in five lamp-posts or moving cars is 51
to go unnoticed by people 52 and walking,” she said.
Her research is looking for ways cell phone makers could improve the 53
of phones to make texting on the move 54 . That could 55 easier-to-use voice operated phones, or phones that respond to gestures.
“The safest thing is 56 people not to text while they walk along,” she said. “ 57 a lot of people in business are 58 to carry a mobile phone and be in 59 24 hours a day, seven days a week. They are under pressure to reply to calls 60 , and to respond to text messages and emails straight away.
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