Dad taught me a lot about life, especially its hard times. I remembered one of his one night when I was ready to quit(退出) a political movement I was losing, and wrote about it in my diary.
Tired, feeling the many months of struggle, I went up to my study to make some notes. I was looking for a pencil in the back of my desk drawer when I up one of Dad’s old business cards that he was so proud of. Then I thought about how he with difficult situation. A lot of pictures appeared into my idea, but one scene came sharply into view.
We had just moved to Hollywood, New York. We had our own house for the first time; it had some land around it, even . One, in particular, was a great blue spruce(云杉) that must have been 40 feet tall.
Less than a week after we moved in, there was a terrible . We came home from the store that night to find the spruce almost totally from the ground and thrown onto the street. When my brother Frankie and I saw the spruce, our heart . But not Dad’s.
The rain was . Then he announced, “Ok, we’re going to push him up!” “What are you talking about, Dad? The roots are out of the ground !” “Shut up; we’re going to push him up; he’s going to .” We couldn’t say no to him. So we followed him into the house and we got what rope there was and we tied the rope around the top of the tree that lay on the street and he stood up by the house, with me on the rope and Frankie in the street in the rain, helping to up the great blue spruce. In no time at all, we had it standing up straight again! Dad stakes(木桩) in the ground, tied rope from the trunk(树干) to the stakes, and said, “Don’t worry, he is going to grow again...”
I looked at the card and wanted to cry. I couldn’t wait to get back into the movement.
A．talks B．lessons C．lectures D．classes
A．came B．took C．picked D．turned
A．dealt B．kept C．helped D．worked
A．field B．yard C．trees D．flowers
A．rain B．snow C．weather D．storm
A．pulled B．put C．stuck D．pushed
A．rose B．sank C．fell D．dropped
A．going B．coming C．falling D．stopping
A．plant B．grow C．die D．stay
A．fixing B．holding C．pushing D．pulling
A．push B．take C．pull D．put
A．shook B．cut C．drove D．made
Teaching second grade is always a challenge．Each student arrives at school with his own needs and difficulties．One year a student called Billy me with his behavior as well as his academic requirements．He struggled daily with his emotions and often became angry or violent．I knew that，to make progress，his emotions needed controlling．
One I tried to help Billy was to have him come directly into the classroom when he arrived at school．Billy’s mom would me to alert (警告) me to a particularly emotional morning at home．Then，I would focus on his anger and calming him down before the other students arrived.
One week our class was studying ．I thought one way to bring learning into the classroom was to bring my dog Rocky to school for the day.
That day began as normal．I was preparing activities focused on dog themes I was told that Billy had a morning at home and I might need to get him ．As I was talking to his mom，Billy into the classroom．To Billy’s ，Rocky immediately ran up to his new ，wagging his tail and licking Billy’s face with doggy affection．Billy couldn’t Rocky’s charm (魅力) and began laughing as his anger melted away．
Throughout the day，Billy never left Rocky’s side，feeding him，being gentle with him and even the other students while Rocky was sleeping．
Billy was known for doing anything he could to avoid ，but on this day he found a good dog story，“Clifford’s Puppy Days，” and read it to Rocky．How I was at the sight of Billy reading happily！My little dog was able to Billy’s day from one of anger and frustration to one of laughter，gentleness and .
That day Rocky more than helped me with my 20 ；he helped to change the life of a child! After that Billy’s behavior definitely improved.
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Sometimes a part of us must die before another part can come to life．Even though this is a and necessary stage of our growth, it is often painful or if we don’t realize what’s happening．In fact, confusion is often the that tells us a change is taking place within us．These changes happen throughout the lives of all humans, as we move from babyhood to to teenage years and beyond．With each change from one to another, we find ourselves goodbye to an old friend, the identity（个性，身份）that we in order to move through that particular time．
Sometimes we shape these identities in relationships or jobs, and when we change, those areas of our life become ．Usually, if we take the time to look into the changing surface of things, we will find that a change is taking place us．For example, we may go through one whole part of our lives creating a protective shell around ourselves we need it in defense of ourselves．One day, , we may find ourselves feeling limited and bored, wanting to move outside the we used to need; the new part of ourselves cannot be born within the of the shell our old self needed．
We may feel a strange of excitement and sadness as we say goodbye to a part of ourselves that is and make way for a whole new identity to in its place．We may find inspiration in working and studying when we think of the image of an animal who sheds（蜕毛；蜕皮）in order to way for new skin, fur, or feathers to ．For example, keeping a piece of snake skin, or some other symbols of change, can us that death and rebirth are simply nature’s way of growing．We can give in to this process, letting go of our past self with great love and gratitude, and the new with an open mind and heart, ready for our next stage of life．
A．natural B．dusty C．humorous D．rare
A．moving B．confusing C．tiring D．scared
A．report B．notice C．sign D．idea
A．brotherhood B．neighborhood C．adulthood D．childhood
A．animal B．people C．school D．stage
A．saying B．speaking C．telling D．reading
A．showed B．left C．shaped D．realized
A．influenced B．remained C．defended D．directed
A．of B．within C．for D．between
A．although B．while C．until D．because
A．moreover B．therefore C．however D．so
A．area B．shelter C．room D．space
A．limits B．contents C．connection D．requirement
A．influence B．mixture C．appearance D．relation
A．dying B．coming C．escaping D．running
A．come back B．come down C．come out D．come across
A．become B．reach C．name D．make
A．appear B．disappear C．go D．exist
A．convince B．remind C．warn D．tell
A．hoping B．imaging C．welcoming D．Supplying
阅读下面短文，从短文后各题所给的四个选项（A、B、C、和D）中，选出可以填入空白处的最佳选项，并在答题卡上将该项涂黑。
It was Mother’s Day and I was shopping at the local supermarket with my five-year-old son, Tenyson. As we were , we realized that only minutes earlier an woman had fallen over at the entrance and hit her head on the ground. was with her, but there was blood everywhere and the woman was embarrassed and clearly in shock. a lot of people stopped to help out.
we were walking towards the scene, Tenyson became very about what had happened to the elderly couple. He to me, “Mom, it’s not much fun falling over in front of .” Seeing that there was a flower stall（摊位）at the front of the supermarket, he added, “Why shouldn’t we the lady a flower? It will make her feel better.” I was that he’d come up with this idea. So we went over and told the flower seller we wanted. “Just take it,” she replied. “I take your money for such a wonderful .”
By now medical staff had arrived, and were the injured woman. We gave the flower to the woman’s husband and I told him it was my son. At that, the old man started crying and said, “Thank you very much.” He then turned to me, “You have a son. Happy Mother’s Day to you.”
The man bent down and gave his wife the flower, telling her who it was from. being badly hurt, the old lady looked up at Tenyson with in her eyes and gave him a little .
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I will never forget the year I was about twelve years old. My mother told us that we would not be Christmas gifts because there was not enough money. I felt sad and thought, “What would I say when the other kids asked what I’d ?” Just when I started to that there would not be a Christmas that year, three women at our house with gifts for all of us. For me they brought a doll. I felt such a sense of that I would no longer have to be embarrassed when I returned to school. I wasn’t . Somebody had thought of me to bring me a gift.
Years later, when I stood in the kitchen of my new house, thinking how I wanted to make my Christmas t
here special and memorable, I remembered the women’s visit. I decided that I wanted to create that same feeling of for as many children as I could possibly reach.
So I a plan 
and gathered forty people from my company to
help. We gathered about 125 orphans (孤儿) at the Christmas party. For every child, we wrapped colorful packages filled with toys, clothes, and school supplies, with a child’s name. We wanted all of them to know they 
were . Before I called out their names and handed them their gifts, I them that they couldn’t open their presents every child had 
come forward. Finally the they had been waiting for came as I called out, “One, two, three. Open your present
s!” As the children opened their packages, their faces beamed and their bright smiles up the room. The in the room was obvious, and wasn’t just about toys. It was a feeling – the feeling I knew that Christmas so long ago when the women came to visit. I wasn’t forgotten. Somebody thought of me. I matter.
A．sending B．making C．receiving D．exchanging
A．got B．prepared C．found D．expected
A．doubt B．hope C．accept D．suggest
A．broke in B．turned up C．settled down D．showed off
A．achievement B．loss C．relief D．justice
A．blamed B．forgotten C．loved
A．enough B．little C．poorly D．highly
A．present B．recent C．first D．previous
A．hardly B．occasionally C．regularly D．instantly
A．importance B．independence C．strength D．safety
A．kept up with B．came up with C．caught up with D．put up with
A．none B．few C．each D．some
A．fine B．normal C．helpful D．special
A．convinced B．guaranteed C．reminded D．promised
A．until B．after C．when D．since
A．chance B．gift C．reward D．moment
A．took B．lit C．burned D．cheered
A．atmosphere B．sympathy C．joy D．calmness
A．such B．it C．something D．everybody
A．from B．till C．for D．by
阅读下面短文，从短文后各题所给的四个选项（A、B、C、D）中，选出可以填入空白处的最佳选项，并在答题卡上将该项涂黑。
We always try to include some kind of Smile Card activity during my monthly with my daughter Rachel. The other hot night, after dinner we went to an ice cream shop. When for our ice cream we told the cashier that we would like to buy ice cream anonymously (匿名地) for the person who came to the counter as a random act of . Puzzled but excited, she our money and a Smile Card. We sat down at the table near the counter—Rachel wanted to spy on our one.
About five minutes later the cashier told us, “Oh, good! Someone's coming!” It was a woman with two little kids. As the woman reached for her , the cashier, handing her the , told her that wanted to, anonymously, buy her family's ice cream. She couldn't it. “Seriously?” she asked. Rachel and I not to notice. It was great. The cashier, aware that we wanted to remain anonymous, came over to “wipe off our table,” leaving our change on our table. She was about as as we were.
After enjoying our ice cream, we took a napkin(纸巾) and wrote a to the cashier thanking her for her assistance. We until she went to the back room, quickly the note, a nice tip, and a second Smile Card on the , and ran out before we were seen.
I treasure every date night with my daughter and the world through her eyes is always for me.
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When your friend yawns as you chat, don't be angry. For, far from being a sign of boredom, yawning may signal empathy (同感).
Scientists believe that contagious (容易感染他人的) yawning— yawning someone else does —is a sign of being very in the first person's thoughts and feelings. This is the theory of Italian researchers who more than 100 men and women from four continents as they went to work, ate in restaurants and sat in the waiting room. When one of the yawned, the researchers noted whether anyone within 10 feet yawned within the next three . Their results showed that race and had no effect on whether the uncontrollable urge to yawn was . But how well the two people knew each other did.
A reciprocal (相互的) yawn was most to occur among family members, then , then acquaintances. The phenomenon was common among strangers, the journal PLoS ONE reports.
The University of Pisa team concluded that contagious yawning is driven by how emotionally (感情上的) we are to someone and so how likely we are to the same feeling with them. They say there are other reasons to link yawning with empathy. , we start to "catch" yawns from the age of four or five, around the time when we the ability to identify each other's emotions .
Studies also show that those easily by contagious yawning are better at knowing others are thinking about from their faces.
Most animals, including snakes and fish, yawn, it is only contagious in humans and chimps (猩猩) and, according to a recent study, dogs.The researchers, from the University of London's Birbeck College, put 29 in a room with a yawning man and found that 21, or 72%, also started to yawn. They said the skill may allow the pet to build stronger with their owners.
A．when B．before C．while D．after
A．absorbed B．concerned C．interested D．disappointed
A．observed B．saw C．noticed D．watched
A．workers B．customers C．researchers D．volunteers
A．days B．weeks C．minutes D．hours
A．age B．sex C．profession D．health
A．passed on B．passed by C．passed away D．passed through
A．normal B．possible C．likely D．probable
A．strangers B．friends C．teachers D．classmates
A．most B．more C．less D．least
A．distant B．different C．close D．fond
A．share B．hurt C．lack D．mix
A．For example B．That is C．In a word D．To begin with
A．need B．lose C．control D．develop
A．exactly B．properly C．particularly D．quickly
A．disturbed B．caught C．influenced D．interrupted
A．what B．which C．how D．who
A．and B．but C．so D．otherwise
A．snakes B．fish C．cats D．dogs
A．beliefs B．bonds C．basis D．bodies
We all laugh. We all hurt. We all make mistakes. We all dream, that’s life. It’s a journey. Please follow these rules to make the journey of your life a journey of joy!
positive through the cold season could be your best against getting ill, new study findings suggest.
In an experiment that healthy volunteers to a cold or flu virus, researchers found that people with a sunny characteristic were less likely to ill. The findings, published in the journal Psychosomatic Medicine, build on evidence that a “positive emotional style” can help the common cold and other illnesses.
Researchers believe the reasons may be both objective as in happiness increasing immune(免疫的) function and subjective as in happy people being less by a scratchy throat or runny nose. “People with a positive emotional style may have different immune to the virus,” explained the lead study author Dr Sheldon Cohen of Carnegie Mellon University in Pittsburgh. “And when they do get a cold, they may their illness as being less severe.”
Cohen and his colleagues had found in a study that happier people seemed less likely to catch a cold, but some questions remained as to whether the emotional tendency itself had the effect.
For the new study, the researchers had 193 healthy adults with complete standard measures of personality tendency, health-consciousness and emotional “style”. Those who be happy, energetic and easy-going were judged as having a positive emotional style, those who were often unhappy, tense and unfriendly had a negative style. The researchers gave them drops through their noses either a cold virus or a particular flu virus. Over the next six days, the reported on any aches, pains, sneezing they had, while the researchers collected data, like daily mucus(黏液) production. Cohen and his colleagues found that based on objective measures of nasal woes(鼻部的不适), happy people were less likely to develop a cold.
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完形填空,阅读下面短文，从短文后各题所给的四个选项（A, B, C和D）中，选出可以填入空白处的最佳选项，并在答题卡上将该项涂黑。
The family had just moved. The young woman was feeling a little ________ .It was Mother's Day—and 800 miles separated her from her parents.
She had called them that morning, and her mother had ________ how colorful their backyard was ________ spring had arrived. Later, she told her husband how she________ those lilacs (丁香) in her parents' yard. “I know where we can find some,” he said. “Get the ________ and come on.” So off they went.
Some time later, they stopped at a hill and there were lilacs all round. The young woman rushed up to the nearest ________and buried her face in the flowers. Carefully, she________ some. Finally, they returned to their car for the________ home. The woman sat smiling, surrounded by her ________ .
When they were near home, she shouted “stop,” got off quickly and ________ to a nearby nursing home. She went to the end of the porch (门廊), where a(n) ________patient was sitting in her wheelchair, and put the flowers into her lap. The two ________ ,bursting into laughter now and then. Later the young woman turned and ran back to her ________ . As the car pulled away, the woman in the wheelchair ________ with a smile, and held the lilacs________ .
“Mom,”the kids asked, “________did you give her our flowers?” “It is Mother's Day, and she seems so________ while I have all of you. And anyone would be ________by flowers.”
This satisfied the kids, but not the husband. The next day he ________some young lilacs around their yard.
I was the husband. Now, every May, our yard is full of lilacs. Every Mother's Day our kids ________purple lilacs. And every year I remember that smile of the lonely old woman.
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阅读下面短文, 从短文后所给各题的四个选项（A、B、C和D）中, 选出可以填入空白处的最佳选项。
One Sunday, a mother took her son and little daughter to watch a circus． In the of the circus, the little girl, Jenny, fell in her mother’s lap(大腿)．The brother, Jack, who was six, stayed awake, and the latter half with his mother． When it was over, the mother Jenny in her arms and carried her to the bus station． It was that night, so she took off her scarf and gently Jenny’s head with it．
When they arrived home, the mother carried Jenny into the bedroom and her to sleep． After Jack had changed his clothes, his mother lay down next to him to talk about the evening together． , when the mother asked what he liked most, there was no on his part． She was a little ．He used to speak non-stop whenever something exciting happened．
She was that something was wrong: he had been so on the way home and while getting ready for bed． She hearing nothing from him．
Suddenly Jack on his side, facing the wall．She why and got up to see his eyes welling up with tears．
“What is , honey? ”
He turned back．She could sense he was feeling some for the tears although he wiped away the tears right away．
“Mom, if I were cold, would you put your scarf around me, too?”
Of all the of that special evening out together, the most important for Jack was a little of affection—a momentary, unconscious showing of her love to his little sister．
In relationships, little things matter the most.a
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阅读下面短文，从短文后各题所给的四个选项（A.B.C和D）中，选出可以填入空白处的最佳选项。
Relationships are hard. It doesn't matter whether it is a relationship two workmates, a doctor and a patient, a mother and her child or a couple. The fact is, it is a relationship involving people, there will always be conflicts once in a while because human beings are complicated（复杂的）．
I guess even in the animal kingdom there are complications, too. For instance, just last weekend l thought my neighbor's cows were .They like standing outside our gate where there is a huge tree they use to themselves from the burning sun. Anyway, it was quite that the grey cow was angry about something and since I didn't “cows", I couldn't tell what she was complaining about. My guess was that one of the other cows had done/said something to . her because there was one cow she kept ”addressing".
I guess this goes to tat as long as one is breathing (man or animal), misunderstandings and .will always happen, regardless of whether it is at home or at the office, until one is finally ．
The is how you handle your displeasure. How do you conduct your arguments? What words do you use7 After the argument, do you ever sit back and probably anything that you might have said in anger? I ask this I know for a fact that when you are angry, the likelihood of having the best you'll ever regret is very high. The words you speak to someone can either build them up, or break them down, or start
a in their heart or put it out completely. That is how words are. Words have the power to or destroy.
If you do not want to hurt those you come into with, remember to be careful with your words because once they are ,they can only be forgiven, not forgotten。
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完形填空，阅读下面短文，从短文后各题所给的四个选项中（A、B、C和D）中，选出可以填入空白处的最佳选项， 并在答题卡上将该项涂黑。
Remembering My Father’s Vest
People get into trouble because they don’t know enough to keep cool. As a child, I had a lot of ________ that had been held back and not released. Worse still, I was not good at ________ constructively.
Once as I was getting ready for school, my mother ________ me my father’s vest instead of mine. This was around the time when I was going to be larger in ________ than my father, so as I put on the vest, I felt like I was being choked in it! I ________ that it was a small oversight(疏忽) on my mother’s part, but ________the feeling of being choked drowned me and I got very angry.
I took my anger out on my mother ________ thinking much. I was so upset when she had handed me the wrong vest, and I ________by violently tearing it apart from my chest!
Later, my mother shared her own ________ with my father: “ See what your son has done.”
Instead of scolding or abusing me, my father________ responded by asking my mother to ________ the vest. He then worn it to work the next day.
When my mother told me about my father’s response much later, when I had________from my fit, I immediately felt a great sense of ________ for my violent behavior, just ________ that he was spending the entire day wearing a(n)________ vest. At the same time, I was filled with great ________ for my father, whose gentle kindness taught me a life lesson I would treasure forever.
On that day, I made a ________ never to let anger get the better of me. I learn to ________ other when I think that they behave in an unfair, cruel, or unacceptable way, ________ forgiveness is a tool to turn anger off. And whenever I have difficulty ________ my strong emotion, I try to remember my father’s vest.
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完形填空
阅读下面短文，从短文后各题所给的四个选项（A，B，C和D）中选出可以填入空白处的最佳选项，并在答题卡上将该项涂黑。
Dear Laura,
I just heard you told an old story of gift giving and unselfish love in your program. You doubted that such unselfish love would happen in today’s world. Well, I’m here to give you ________ .
I wanted to do something very ________ for my fifteen – year – old son, who has always been the perfect child. He ________ all summer to earn enough money to buy a used motorcycle. Then, he spent hours and hours on it ________ it looked almost new. I was so ________ of him that I bought him the shiniest helmet(头盔) and a riding outfit.
I could ________ wait for him to open up his gift. In fact, I barely slept the night before. Upon awakening. I went to the kitchen to ________ the coffee, tea, and morning goodies. In the living room was a beautiful keyboard with a ________ : “To my wonderful mother, all my love, your son.”
I was so ________ . It had been a long – standing joke in our family that I wanted a piano so that I could ________ lessons. “Learn to play the piano, and I’ll get you one” was my husband’s ________.
I stood there shocked, crying a river, asking myself how my son could ________ this expensive gift.
Of course, the ________ awoke, and my son was thrilled（激动的）with my reaction. Many kisses were ________, and I immediately wanted him to ________ my gift.
As he saw the helmet and outfit, the look on his face was not ________ what I was expecting. Then I ________ that he had sold the motorcycle to get me the keyboard.
Of course I was the proudest mother ________ on that day, and my feet never hit the ground for a month.
So I wanted you to know, that kind of love still ________ and lives even in the ever–changing world of me, me, me!
I thought you’d love to ________ this story.
Yours,
Hilary
P.S. The next day, my husband and I bought him a new “used” already shiny motorcycle.
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My friend BJ Gallagher once worked as a training manager for a large newspaper, which was more than a hundred years old．The company’s past had blinded the authorities to the need for change, and they new ideas and would say “This is the way we’ve always done it.”．As the years went by, BJ grew more and more with their short-sightedness．Finally, she left the company．But she found that she hadn’t left her behind when she resigned．She carried it with her, like “rocks in the stomach”.
“I finally decided to about my experiences and my feelings．I it would be a good mental health ．I wanted to be rid of that company and those people, once and for all．So I wrote and wrote．It wasn’t just a story that poured out — it was a whole ! My resentment (怨恨) my writing．The whole world would know how they were!”
“What when the book came out?” I asked BJ.
“Not much,” she replied, “The newspaper kept doing what it had done．My feelings didn’t them one bit, but it took me several more years to finally my negative emotions．Finally, the time came when I decided to make amends (修正) for the angry things I had said about the company．I my former boss to dinner and made my ．I told him I was sorry for being so resentful．It was a great healing process for me.”
“What was the outcome?” I asked her.
“Gratitude,” she replied, “Not only wasn’t I resentful any more, but I was grateful to the company．If I hadn’t had those experiences, I never would have written a book．And the book became hugely successful — now in 21 languages．In short, my resentment gave way to gratitude.”
She smiled, “I owe them a debt of thanks for giving me such a great tale to tell.”
Trading resentments for gratitude isn’t always easy．But it’s worth it, gratitude is a far happier feeling than resentment.
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Everyone in business has been told that success is all about attracting and retaining (留住) customers. It sounds simple and achievable. But, , words of wisdom are soon forgotten. Once companies have attracted customers they often the second half of the story. In the excitement of beating off the competition, negotiating prices, securing orders, and delivering the product, managers tend to become carried away. They forget what they regard as the boring side of business— that the customer remains a customer.
to concentrate on retaining as well as attracting customers costs business huge amounts of money annually. It has been estimated that the average company loses between 10 and 30 per cent of its customers every years. In constantly changing , this is not surprising. What is surprising is the fact that few companies have any idea how many customers they have lost.
Only now are organizations beginning to wake up to those lost opportunities and calculate the implications. Cutting down the number of customers a company loses can make a big in its performance. Research in the US found that a five per cent decrease in the number of defecting (流失的) customers led to increases of between 25 and 85 per cent.
In the US, Domino’s Pizza estimates that a regular customer is worth more than $5,000 over ten years. A customer who receives a poor quality product or service on their first visit and never returns, is losing the company thousands of dollars in profits (more if you consider how many people they are likely to tell about their bad experience).
The logic behind cultivating customer is impossible to deny. “In practice most companies’ marketing effort is focused on getting customers, with little attention paid to them”, says Adrian Payne of Cornfield University’ School of Management. “Research suggests that there is a close relationship between retaining customers and making profits. customers tend to buy more, are predictable and usually cost less to service than new customers. Furthermore, they tend to be less price , and may provide free word-of-mouth advertising. Retaining customers also makes it for competitors to enter a market or increase their share of a market.
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