阅读下面短文并用英语回答问题，交答案与在答题卡相应的位置上（请注意76、77、79和80四个小题后面的词数要求）。
[1] Jean Paul Getty was born in 1892 in Minneapolis, Minnesota. He became a millionaire when he was only 24. His father was wealthy, but he did not help his son. Getty made his millions alone. He made his money from oil. He owned Getty Oil and over 100 other companies. The Fortune magazine once called Getty “the richest man in the world.”
[2]But money _________. He married five times and divorced five times. He had five children but spent little time with them. None of Getty’s children had very happy lives.
[3]Getty loved to make money and loved to save it. In spite of his great wealth, Getty was miser. Every evening, he wrote down every cent he spent that day. He even put pay telephone in the guest’s bedrooms in his house so he could save money on phone bills.
[4] In 1973, kidnappers took his 16-year-old grandson, and demanded a large amount of money for his safe return. Getty’s son asked his father for money to save his child. But Getty refused. The kidnappers were merciless and Getty’s son made repeated requests for help from his father. Finally, Getty agreed to lend the money, but at 4 percent interest.
[5] Getty started a museum at his home Malibu, California. He bought many important and beautiful pieces of art for the museum. When Getty died in 1976, the value of the collection in the museum was $1 billion. He left all his money to the museum. After his death, the museum grew in size. Today it is one of the most important museums in the United States. Getty made a large fortune in his life, but he gave his money to the art world because he wanted people to learn about and love art. What is the main idea of Paragraph 1? (no more than 8 words)
________________________________________________________________________________________Fill in the blank in Paragraph 2 with proper words. (no more than 7 words)
________________________________________________________________________________________Explain the underlined sentence in Paragraph3.
________________________________________________________________________________________What did the kidnappers do to Getty’s family (no more than 10 words)
________________________________________________________________________________________What does the author want to tell us about Getty in the last paragraph? (no more than 10 words)
________________________________________________________________________________________
阅读下面短文，根据所读内容在表格中的空白处填入恰当的单词。注意：每个空格只填一个单词。
Aristotle once wrote that “happiness is a state of activity”. In other words, whether you, re
Seeking life-long satisfaction or a few moments of good cheer, you’ve got to move forward. We’ve interviewed the experts and found five steps to take toward a sunny mood（心情）：
Over a 30-year period, University of Illinois researchers asked nearly 120, 000 people how income, education, political participation volunteer activities and close relationships affected their happiness. Reported Newsweek, s Sharon Begley on the findings, “The highest levels of happiness are found with the most stable and satisfying relationships. ”
Singing aloud, talking to a stranger, raising your hand: all may increase a feeling of happiness, according to a study from Wake Forest University. Participants（参与者）followed the development of their moods for two weeks and reported feeling happier when they were more outgoing and less happy when reserved or withdrawn.
The editors of forbes. Com gave $5 or $20 to 46 strangers by chance. Half the group was told to spend the money on themselves, while the other half was told to spend it on others. Those who’d shared the wealth felt much happier at the end of the day than those who’d spent it on themselves. There was no difference in happiness between those who spent $5 or $20, suggesting that it, s not how much money you spend, but how you spend it, that inspires the spirit.
Studies from the Positive Psychology Center showed that discouraged people who wrote down three good things that happened to them each day for six months reported an improved attitude.
Drinking water really can help keep you cheerful. A small 2012 study from the University of Connecticut suggested that even slight dehydration（脱水） affected the moods of its female participants.
| Title |
|
| Introduction |
You will move |
| The findings of |
Some |
| ·Value your relationships |
·The |
| · |
·You can gain happiness by singing aloud or talking to others |
| ·Spend money on others |
·Your spirit will be inspired by |
| · |
·Your attitude would be improved when you fix your attention on good things. |
| ·Drink water |
·If a woman takes in enough water,her |
| Conclusion |
Happiness can be found if all |
任务型读写(共10小题；每小题1分，满分10分)
阅读下列短文，根据所读内容在文章后的表格中填入恰当的单词。注意：表格中的每个空只填一个单词。
Researchers from the University of Michigan reported that empathy(感情移入)，the ability to understand other people, among college students had dropped sharply over the past 10 years. That could be because so many people have replaced face time with screen time. Today, people spend more time alone and are less likely to join groups and clubs.
But there is another explanation. Turn on the TV, and you’re showered with news and reality shows full of people fighting, competing, and generally treating one another with no respect. Humans learn by example---and most of the examples on it are anything but empathetic.
There are good reasons not to follow those bad examples. Humans are socially related by nature. Having relationships with other people is an important part of being human—and having empathy is decisive to those relationships. Researchers have also found that empathetic teenagers are more likely to have high self-respect. Besides, empathy can be a cure for loneliness, sadness, anxiety, and fear.
Empathy is also an indication of a good leader. In fact, many top companies report that empathy is one of the most important things they look for in new managers. Good social skills---including empathy—are a kind of “emotional(情感的) intelligence” that will help you succeed in many areas of life.
What’s the best way to develop empathy? For starters, let down your guard and really listen to others. One doesn’t develop empathy by having a lot of opinions and doing a lot of talking. In addition, you’d better volunteer at a nursing home or a hospital, be a member of a club or a team, have a “sharing circle” with your family, or spend time caring for pets at an animal shelter.
| Title |
Empathy |
| Situation |
A |
| ◆Having less face-to-face ◆Showing no |
|
| Importance of empathy |
◆Being vital for social ◆Making ◆ ◆Indicating you can be a good leader |
| ◆To be a good ◆To work as a volunteer ◆To |
阅读表达 (共5小题；每小题2分，满分10分)
After achieving a 9 percent GDP growth, hosting a successful Olympic Games and carrying out its first space walk in the year of 2008, you'd think China would be happy. _________. That, at least, is the opinion of a new book written by a group of Chinese authors.
China Is Not Happy was published in March, 2009. It is a follow-up to the 1996 work China Can Say No, a bestseller that complained about the influence of the West, and the US in particular on China. Thirteen years later, the authors of China Is Not Happy list their dissatisfaction with how China is being treated in the world today.
They argue that China needs to use its growing power and economic resources to build its own position of preeminence（卓越）．"From looking at the history of human civilization, we are most qualified to lead this world." the book says.
The authors, single out the US for special scorn（轻蔑）. "The economic problem has shown the Chinese people that America does have problems, that what we've been saying is right," said one of the authors．
The book has become a bestseller in many Chinese bookstores．Yet much of the response to the book has been negative．Several reviews in the Chinese media have criticized the book's radical（激进的） opinions．The book is a way to "fish money from the pockets of the angry youth and angry elderly," wrote one critic in the China Youth Daily．Meanwhile, a well-known sociologist, Li Yinhe, has said that China needs patriotism（爱国主义）, but there is a limit．In her blog she wrote, "If we are to bully other countries, take the world's resources and try to lead it, we're going over the top．"List two great achievements that China made in 2008 based on the text．（Please answer within 15 words．）
____________________________________________________________________________Fill in the blank in Paragraph 1 with proper words．（Please answer within 6 words．）
____________________________________________________________________________Fill in the blank to suit the meaning of the original sentence in the passage. (within 8 words)
Ancient China was advanced and it was Chinese who created developed civilization, so we Chinese ____________________________________________________________.What is the main idea of the last paragraph? （Please answer within l0 words．）
____________________________________________________________________________What does the underlined word “it” in Paragraph 5 refer to? (Within 3 words)
____________________________________________________________________________
阅读下面短文，根据所读内容在表格中的空白处填入恰当的单词。
注意：每个空格只填一个单词。
There are two basic ways to see growth: one as a product；the other as a process. People have generally viewed personal growth as an external（外在的）result or a product that can easily be identified and measured. The worker who gets a promotion，the student whose grades improve，the foreigner who learns a new language—these are examples of people who have measurable results to show for their efforts.
By contrast（对照），the process of personal growth is much more difficult to determine，since by definition it is a journey and not the specific signposts or landmarks along the way.The process is not the road itself，but the attitudes，feelings people have，and their caution or courage，as they meet with new experiences and unexpected difficulties.In this process，the journey never really ends;there are always new ways to experience the world，new ideas to try，new challenges to accept.
In order to grow，to travel new roads，people need to have a willingness to take risks，to face the unknown，and to accept the possibility that they may “fail” at first. How we see ourselves as we try a new way of being is necessary for our ability to grow. Do we see ourselves as quick and curious？If so，then we tend to take more chances and to be more open to unfamiliar experiences. Do we think we're shy and indecisive？Then our sense of fear can cause us to hesitate，to move slowly，and not to take a step until we know the ground is safe. Do we think we are slow to adapt to change or that we're not smart enough to deal with a new challenge？Then we are likely to take a more passive role or not try at all.
These feelings of insecurity and self-doubt are both unavoidable and necessary if we are to change and grow. If we protect ourselves too much，then we stop growing. We become trapped inside a shell of our own making.
| Two basic ways to see growth |
|
Examples |
| Product |
Easily identified and measured |
●The worker ●The students making ●The foreigner learning a new language |
| Process |
● ● Never really ends |
●People's attitudes，feelings and their caution or courage，as they are ●Being |
| |
●Too much self |
The Internet has become part of young people’s life. report shows that 38% of students often use the Internet . Most of them get
(use) information on the Internet
use the Internet to help in their studies. But many students don’t use it _
a good way. Some play games too much, some visit websites
shouldn’t look at. So bad things may happen __
_ students spend too much time on the Internet.
__is important for students to use the Internet properly. Now we have a textbook, _
uses many examples to teach students some good ways to use the Internet. It gives useful advice.
Some students also make ___(friend) on the Internet. But if you want to have a face-to-face __
_ (meet) with your online friends, let your parents know and meet in a proper place.
I used to be the messiest person alive．Over the years, through watching others and by trial and error, I have finally found ways to come up with plans, organize them and follow through with them．
Make an outline of everything you need to have and do to make your plan happen．Make a list of all of the steps that need to be accomplished and think about what needs to be done．
Detail everything thoroughly and read over it so you can start coming up with some mental solutions of how to carry out your plans．
You should ensure that if for some reason way one doesn’t work, you have way two and way three to lean back on．Therefore, different ways are needed at hand．It’s just a matter of being organized．Chances are that there is always more than one way of doing things, and chances are that if one of those ways doesn’t work, one of the other ones will．
Committing yourself to finishing at least part if not all of your plan at once is also necessary．It will show that you not only have initiative to get things rolling, but that you are interested in the results obtained with making the move to get everything done．
If you make a commitment to finish before a specific time, make sure that you carry that out, and be sure to do everything in the way you said you would, within the time-frame you set for yourself．
Don’t try to tackle more things all at a time．All that does is delay your progress, distract you and make you lose your interest, motivation and energy．
Carrying out an effective plan requires being as organized as possible．You will only achieve this by sticking to the order of the plan and not deviating or trying to do more at a time．
Last but not least, you should never abandon things mid-project．It will only annoy everyone around you including yourself．Unfinished plans are a waste of time, energy and, in some cases, even money．
So, don’t be afraid of organization．The older we get, the more necessary it becomes to have the skills to follow through with confidence and to be able to carry through plans in an organized and manageable way．It pays to be organized, after all．
| Title: Tips on how to be |
||
| Tips |
Details |
|
| ◆List everything you need ◆List the |
To make your plan happen |
|
| Prepare three |
|
To |
| Do everything |
To show yourself you are determined to get things started and caring about the results. |
|
| Do one thing at once |
Stick to the order of your plan |
To save your interest, motivation and energy |
| Finish what you have started |
|
To get your plan |
| You shouldn’t be afraid of organization because it’s really worthwhile． |
阅读下面短文，根据所读内容在表格中的空白处填入恰当的单词。
注意：每个空格只填一个单词。
Customer service refers to the way that companies behave towards their customers．It's the quality of service that determines whether the customer remains with the company． However, many a time organizations don't focus on customer relationship management, and that's what makes customers angry, which is one of the reasons why companies lose their customers．So customer service is vital and you should know how to improve it．
First of all, you need to realize how important the customers are．It's they who are the boss, and it's because of them that you get your pay checks．So do take your customers seriously．
Finding out the needs of the customers is another important customer service tip．You need to ask the customers the right kind of questions and think of the possible solutions which you can provide．Understand how they feel according to a particular situation, their body language, tone of voice and words they speak．Never make assumptions and think that you know what the customer wants．
Making customers feel they are important is an excellent way to serve them better．Treat customers as individuals and the best way to do that is using their first name and finding ways of praising them in a sincere way．
In addition, there are some other skills which will help you in serving your customers better．For example, once you finish solving the problem for the customer, before, ending the call, always remember to ask if there is anything else you can do for them．' End the call with a "thank you"．If customers are angry, let them express their anger completely．Never interrupt or start speaking until they've finished．Once they've finished speaking, try to calm them down by apologizing．
In a word, always remember that if the customers remain happy, you'll be in business．
| Title |
How to |
| Meaning |
The way companies behave towards their customers． |
| Importance |
The quality of service determines whether companies can their customers．For example, bad service can result in |
| ☆Take your customers seriously because they are your boss and the source of your income． ☆Recognize the needs of the customers． ◇Ask the customers the right kind of questions and offer to their problems． ◇Understand customers' ◇Never ☆Make customers feel they are important and treat them as individuals by using their first name and praising them ☆Other small skills: ◇Always ask if you can do anything else for the customer before ending the call and end the call with a "thank you"． ◇Don't ◇Calm the customer down by making an |
John was presented with his award at a ceremony which recognized the bravery of ten people had saved the life of another. John was studying in the room
he heard screaming. When he and his father rushed outside, a man ran from
scene. They discovered that Anne Slade, mother of three, had been cut
(repeat) with a knife. She was lying in her front garden
(bleed) very heavily. Her hands had almost been cut
.
It was John’s quick action and knowledge that saved Ms Slade’s life. He immediately asked many people bandages, but when nobody could put
hands on any, his father got some tea towels and tape from their house. John used these to dress the most severe injuries to Ms Slade’s hands. He slowed the bleeding by applying pressure to the wounds
the police and the ambulance arrived.
“I’m proud of what I did, but I was just doing what I (teach),” John said.
Read the passage carefully. Then answer the questions or complete the statements in the fewest possible words
The automobile may not be closely associated with modem American culture, but it has occupied a central role in America’s economic and social history.
No one can deny the status of Henry Ford in car history. When the first Ford Model T rolled off the assembly line in 1908, businessman Henry Ford transformed the car from a luxury attachment for the rich to an automobile product for the middle classes. The rush of cars into the community forced all levels of government to build new and better roads. Better roads fed the demand for larger, faster, more stylish vehicles, and a host of companies rushed to meet that demand.
If there was a first Golden Age of automobile, it may well have been the 1950s. It was an age of prosperity. Large, regular paychecks encouraged the public display of wealth through costly items such as new cars. Americans, moreover, needed those cars as they moved away from the cities into the suburbs, where such things as stores, jobs, and schools were seldom within walking distance. Cars became essential if people were to get to work or to the grocery store.
As Ac 1950s slipped into 1960s, it became apparent that these fashionable wheels were gas-consuming road cruisers, dangerous in an accident, and often full of faults. Under pressure from a variety of groins, the federal government required that newer models provide greater fuel efficiency and cleaner emissions. Seatbelts became standard equipment as well Rising fad prices in the 1970s, coupled with concern for the environment, made the smaller cars produced by foreign companies for European and Asian markets very popular.
The 1980s and 1990s saw an upswing in the popularity of big cars. New models including minivans and sport utility vehicles have become main products in auto dealers’ showrooms. Traffic jams on the roads have become part of the American way of life. In 1911 a horse could travel through rush-hour traffic in Los Angeles at 11 miles per hour. In 2000 a car covering the same territory at the same time of day moved at about 4 miles per hour. But perhaps that is not important. When a car is equipped with a telephone and television set, a computer, and global positioning satellite connections, it can feel just like home.
(Note: Answer the questions or complete the statements in NO MORE THAN TEN WORDS.)___________________made Henry Ford well-known in car history.
That the car industry prospered in the 1950s in America resulted from ________.
Why were smaller cars once popular in the 1970s?
In today’s society, how can a car make people ignore traffic jams?
阅读下列材料，从所给的六个选项（A,B,C,D,E和F）中，选出符合各小题要求的最佳选项。选项中有一项是多余选项。
_______ 1. Though Lola is a woman reporter, she is brave enough to go deep into the places at war. Next month, she will go to a place at war, she is confident to do her work well and give people the most brief and real reports.
_______ 2. Jane is a modern girl, who is a crazy fan of rock music and films. She has a romantic dream, that is, one day, she will go to a beautiful place to appreciate all the attractive music and films with a cup of coffee in her hand.
_______ 3. Tom is really depressed these days. Owing to his bad management, his company closed. He wants to go to a place to try his fortune so that he can start his business again in the near future.
_______ 4. Jenny, a European woman with her children, is visiting her relatives and friends. They want to relax themselves by enjoying the sunshine on the sandy beaches along the coast and have fun with dolphins.
_______5. Mike and Susan are from Brazil. They have been traveling in cities for a couple of days. This weekend, they would like to have a change and travel to the countryside to have some idea of grape farming and wine producing instead of making city tours around.
| A．The world acclaims its wines from the vineyards of the rolling hills and valleys of the Hunter region. The Hunter Valley is the oldest commercial wine producing district with 7,000 acres under vine. Travelers can enjoy visiting historic Wollombi and the Old Tovern and the lower Hunter Valley, trying local cheeses and complimenting fine wines. |
| B．Sydney, which lies on the eastern coast of Australia, is a beautiful city with its holiday villages, white sandy beach and the sparkling ocean. It is a pleasure to ride the wave crests in the azure waters of sheltered Stephens where forests, villages and stately homes meet with the sea. This quiet arm of the blue Pacific Ocean is home to a pod of nature’s most lovable and intelligent marine mammals. |
| C．Las Vegas is really a fascinated city, where you will be attracted by many things. Among them, the most attractive thing is gambling. Maybe you will become a millionaire or lose all your money overnight. What’s so clever about Las Vegas is that it makes absolutely certain that you have such a good time you don’t mind losing a bit of money along the way; that’s why they don’t even call it "gambling" anymore, but "gaming". |
| D．Few cities leave the visitors with such vivid impressions, the whole city is something of a work of art, the quiet River Seine, the Eiffel Tower, Palais du Louvre and so on are really feast to your eyes. And annual film festival is held with a refreshing emphasis in art. Few cities can compete with the thousands of cafes, bars and restaurants that line every Parisian street. |
E. Kitzbuhel is a paradise for all the skiers. With fine weather and breath-taking scenery, it is a world-class ski resort. Every winter, thousands of people come from all parts of the world to challenge themselves. If you can’t ski, don’t worry. The town offers many shops, cafe and a variety of entertainment.
F. Jerusalem is regarded as a holy place by Jews, Muslims and Christians. For Jews, it is where their ancestors built the first and second temples. Muslims knew it as the place where the Prophet (先知) Mohammed passed up to heaven. For Christians the city was the scene of Jesus’ life. However, since the war broke out, people there have suffered a lot, the situation has been tense, and peace is just a dream.
Directions: Read the following passage. Fill in the numbered blanks by using the information from the passage.
Write NO MORE THAN THREE WORDS for each answer.
Maybe you are an average student. You probably think you will never be a top student. This is not necessary so, however. Anyone can become a better student if he or she wants to. Here’s how:
1. Plan your time carefully. When you plan your week, you should make a list of things that you have to do. After making this list, you should make a schedule of your time. First your time for eating, sleeping, dressing, etc. then decide a good, regular time for studying. Don’t forget to set aside enough time for entertainment. A weekly schedule may not solve all your problems, but it will force you to realize what is happening to your time.
2. Find a good place to study. Look around the house for a good study area. Keep this space, which may be a desk or simply a corner of your room, free of everything but study materials. No games, radios, or television! When you sit down to study, concentrate on the subject.
3. Make good use of your time in class. Take advantage of class time to listen to everything the teachers say. Really listening in class means less work later. Taking notes will help you remember what the teacher says.
4. Study regularly. When you get home from school, go over your notes. Review the important points that your teacher mentioned in class. If you know what your teacher is going to discuss the next day, read that material will become more meaningful, and you will remember it longer.
5. Develop a good attitude about tests. The purpose of a test is to show what you have learned about a subject. They help you remember your new knowledge. The world won’t end if you don’t pass a test, so don’t be overly worried.
There are other methods that might help you with your studying. You will probably discover many others after you have tried these.
How to become a better student
| General method |
How to |
(1) ______ |
| Plan your time carefully |
Make a list |
Force you to realize(6) ____ is happening to your time |
| Make a |
||
| Find a good place to study |
Free of everything but (2) ______ |
You can (7) ______on the subject |
| Make good use of your time in class |
Listen to everything the teachers say |
Really listening in class means (8) ______ |
| (3) ______ |
||
| Study regularly |
Go over your notes |
|
| (4) ______ new material |
Help you (9) _____it better , remember it longer |
|
| Develop a good attitude about tests |
Don’t be (5) ______ worried |
Remember your new (10) ______ |
请认真阅读下面短文，并根据所读内容在短文后表格中的空格里填入最恰当的词。注意：每空限填一词
What Chinese Parents Do In Educating Their Children
Chinese parents are very generous when it comes to educating their children. Not caring about the money, parents often send their children to the best schools or even abroad to England, he US or Australia. They also want their children to take extra-curricular activities where they will either learn a musical instrument or ballet, or other classes that will give them a head start in life. The Chinese believe that the more expensive an education is ,the better it is .So parents will spend unreasonable amount of money on education. Even poor couples will buy a computer for their son or daughter.
However, what most parents fail to see is that the best education they can give their children is usually very cheap.
Parents can see that their children’s skill’s vary ,skilled in some areas while poor in others. What most parents fail to realize though, is that today’s children lack self-confidence.
The problem is that parents are only educating their children on how to make multiple-choice tests and how to study well ,but parents are not teaching then the most important skills they need to be confident, happy and clever.
Parents can achieve this by teaching practical skills like cooking, sewing and doing other housework.
Teaching a child to cook will improve many of the skills that he will need later in life. Cooking demands patience and time. It is an enjoyable but difficult experience. A good cook always tries to improve his cooking, so he will learn to work hard and gradually finish his job successfully. His result ,a well-cooked dinner ,will give him much satisfaction and a lot of confidence.
Some old machines ,such as broken radio or TV set that you give your child to play with will make him curious and arouse his interest. He will spend hours looking at them ,trying to fix them ;your child might become an engineer when he grows up. These activities are not only teaching a child to read a book ,but to think ,to use his mind .And that is more important !
阅读下面的短文，并根据所读内容在文章后表格中的空格里填入最恰当的单词。
注意：每空一词，注意所填的词开头的大小写。
It is interesting to know what people of different nations like to do best.
In France, when a woman enters a cafe or restaurant, she is freely discussed, not only about her appearance but about her past and future as well. She invites looks in the street whether she is beautiful or plain. There is no better way for a woman to get back her self-confidence than a walk in the streets of Paris or Marseilles, and women really like that.
In Italy, people love talking. They sit about in cafes, exchanging news and discussing politics. They do not hesitate to ask questions about the family, income and private life of anybody who happens to be there.
The Swiss eat as a pastime. Ladies walk into a teashop, eat a couple of ice creams and a large piece of chocolate cake, and then leave, complaining about their weight.
For the Americans, the greatest fondness is said to be the push of buttons. You push a button in the lift, you push a button for cigarette, chewing gums, stamps, even for a life insurance. You can even push a button to get married and another button to get divorced.
In England, waiting in a line is national passion. The English will form a line whether they have the opportunities when the train is practically empty and everybody can have a seat
| In different (1)__▲___ |
What people like to do best |
| In France |
People love to discuss how a woman (2)___▲____, what she did in the past and what she will be in the future. Women like to (3)___▲___ in the street to get back confidence. |
| In Italy |
People sit in café, (4)___▲___ with each other, and sometimes they even ask about some (5)___▲___ information. |
| In Swiss |
Ladies eat a lot of fatty (6)___▲____ but they often (7)___▲___ having done so. |
| In the (8)__▲__ |
It seems that you can do almost everything (9)__▲___ pushing buttons. |
| In England |
The whole nation love to (10)___▲___in a line almost anywhere and anytime. |
任务型读写. 请认真阅读下列短文，并根据所读内容在文章后表格中的空格里填入恰当的单词。注意：每个空格只填一个单词。（共10小题；每小题1分，满分10分）
If you are asked to chair a meeting, remember the following six golden rules for meeting management.
1. Always start the meeting on time
If you begin on time, group members who show up late will realize the value of time. Beginning on time reflects the skill as an effective time manager and sets an example for others to follow.
2. Select a note-taker or arrange to have the meeting audio-taped
You may need to refer back to an issue that was discussed during the meeting at a later date. Good record-keeping is a sign of a good meeting manager as well.
3. Learn to listen
So many times we think we are going to say and, in the process, block out important points that other group members may be contributing. Additionally, we often hear only what we want to hear, rather than really listen to other people. Meetings that are characterized by effective listening are successful meetings.
4. Keep the discussion on track
Many times important issues can get sidetracked in a meeting, especially when everyone has a different opinion about the topic. If an unexpected conflict develops once the meeting is in progress, either appoint a subcommittee to look into the problem, or ask the participants involved in the conflict to meet with you after the meeting. Doing so will help keep the discussion on track and minimize (减少) the chances of wasting participants’ time of great value.
5. Give everyone an opportunity to be heard
Some people tend to control meetings, whereas others wait to be asked their opinions. As the leader of the meeting, you need to keep an open mind and make sure everyone feels welcome to contribute and express ideas without criticism.
6. End on time
If you said the meeting would last no longer than one hour, make sure the meeting lasts for only one hour. Running late with a meeting makes members late for other appointments, increases the chances that the members will mentally leave the meeting and reduces your reliability as an effective meeting manager.
Advice on how to a meeting
| Rules |
Reasons |
| Start the meeting on time. |
|
| Select a note-taker or |
Need to refer to an issue |
| Learn to listen. |
Listen |
| Keep the |
Minimize the chances of wasting participants’ |
| Give everyone an |
Make everyone feel |
| End on time. |
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