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高中英语

Most interviewees are probably aware that interviewers are not supposed to ask them certain questions. There are some areas of special  in selection interviewing. Our goal here is to point out these      areas of questions and to suggest strategic ways to       them as an interviewee.
Courts have      that it's none of the company's business how many children an applicant has; or whether he or she is married,    or divorced. In this area, if you are asked an illegal question, you can give a general     ; saying elegantly: "I would prefer to stick to job-related questions:" Or you can be more     : "Are children a requirement for this position?"
   , many instances of illegal interview questions occur in' the course -of  getting-to-know-you small talk during an interview and aren't    by the interviewer as an invasion(侵犯)of your privacy. But innocent or not, illegal interview questions can     a company in court when a job seeker    discrimination in the interview process.
To    age discrimination in hiring, courts have disallowed these sorts of questions: "How old are you?" "When did you graduate from high school?" and so on. Managers get in trouble here when they talk about the average age of their workforce in    to -the candidate: "Our typical employee is probably 8 to 10 years older than you. Do you expect problems managing people older than yourself?" You can imagine the later court     . Manager: "But, Your Honor, I never asked her age!”Candidate: "My age seemed to be one of his key    about my ability to manage." And, of course, you can avoid all these disputes(争执)by simply answering your employer: "Age has    been a consideration for me in my work life."
In another area of sex, an employer cannot ask questions about the person's gender(性别)  the job specifications strictly require either a male or a female. The burden of proof is on the   to demonstrate(论证)that only a man or a woman can do the job. Employers should be cautious: Courts and the Equal Employment Opportunity Commission have interpreted very    the concept that only one gender can perform a particular job.

A.stability B.sensitivity C.possibility D.responsibility

A.illegal B.complex C.absurd D.realistic

A.prepare B.challenge C.ask D.handle

A.ruled B.proposed C.guided D.explained

A.separate B.lonely C.single D.individual

A.consideration B.introduction C.summary D.response

A.vague B.pointed C.polite D.aggressive

A.In particular B.In detail C.In addition D.In truth

A.ordinary B.formal C.serious D.important

A.settled B.illustrated C.intended D.charged

A.land B.cause C.help D.find

A.requires B.permits C.avoids D.claims

A.reaction B.relation C.comparison D.contrast

A.atmosphere B.scene C.result D.decision

A.qualities B.elements C.concerns D.problems

A.always B.never C.ever D.often

A.until B.unless C.once D.before

A.employee B.committee C.court D.employer

A.narrowly B.broadly C.wrongly D.correctly

  • 题型:未知
  • 难度:未知

Dash of Hope
"Dash" is a symbol which represents every day we've spent alive on earth. Therefore, how you spend your "dash" is important.
Recently I   36   about a little girl named Hope. After learning more about her life, I couldn't help but feel it was not by   37   , nor happenstance(意外事件), that she had been named "Hope". The strong feeling of sympathy and generosity  38  in her young heart made a lasting impression on me and countless others.  39   I never had the opportunity to meet her, I wish I had. It seems as though she was wise beyond her tender years and very, very special.
Hope was a twelve-year-old girl who was   40  a "wish" in early December 2010 by the "Make-A-Wish" Foundation after being   41   that she had a rare type of bone cancer. However, when she found out that more than 150   42  in her area were waiting for their wishes to be achieved , she unselfishly used her wish to   43   that those children have their wishes granted. She also asked that it be done   44   January 16, 2011. Unfortunately, however, the organization informed her that her   45   request could not be granted as the funds were simply   46 . They calculated that they would need to raise more than one   47   dollars in thirty days in order to grant her wish. 48  , but not discouraged, she turned her disappointment into an enthusiasm that inspired caring   49   to take up helping grant the wishes of the other children, and eventually   50    as well. Newspaper columnists and reporters for radio and TV stations 51   the story of this caring young girl who had   52   the hearts of so many and as word spread, the community was challenged. Committees were fanned and schools, corporations and various organizations assisted in  53   money to help make Hope's dream come true.
Her efforts were not in vain as they continue to help others, not only   54   , but spiritually and emotionally as well. At the gathering to celebrate her life, "A Celebration of Hope" on January 16, 2011 , the   55   was made that they had indeed received donations totaling more than one million dollars. Her wish had been granted!

A.heard B.thought C.cared D.talked

A.coincidence B.independence C.convenience D.intelligence

A.lost B.carried C.expected D.housed

A.Until B.Unless C.Though D.If

A.expressed B.offered C.made D.sent

A.recognized B.informed C.reminded D.understood

A.children B.citizens C.villagers D.relatives

A.suggest B.ask C.arrange D.order

A.for B.to C.on D.by

A.final B.formal C.simple D.noble

A.unbearable B.unbelievable C.unavailable D.uncomfortable

A.thousand B.hundred C.million D.billion

A.Disappointed B.Surprised C.Worried D.Embarrassed

A.committees B.individuals C.corporations D.organizations

A.theirs B.ours C.hers D.yours

A.wrote B.read C.broadcast D.shared

A.touched B.examined C.won D.opened

A.finding B.spending C.raising D.borrowing

A.perfectly B.physically C.healthily D.thankfully

A.proposal B.decision C.conclusion D.announcement

  • 题型:未知
  • 难度:未知

I used to be a very self-centered person, but in the past two years I have really changed. I have started to think about other people         I think about myself. I am happy that I am becoming a        person.
I think my         started when I was at Palomar College. At first, I just wanted to get my        and be left alone. I thought I was smarter than everyone else, so I hardly ever          to anyone in my classes. By the end of my first semester, I was really         . It seemed as if everyone but me had made friends and was having fun. So tried a (n)         . I started asking people around me how they were doing, and if they were having trouble I        to help. That was really a big         for me. By the end of the year, I had several new friends, and two of         are still my best friends today. 
A bigger cause of my new         , however, came when I took a part-time job at a Vista Nursing Home. One old lady there who had Alzheimer’s disease became my          . Every time I came into her room, she was so        because she thought I was her daughter. Her real daughter never         her, so I took her place. She let me        that making others feel good make me feel good, too, when she died, I was        , but I was very grateful to her.
I think I am a much         person today than I used to be, and I hope I will not         these experiences. They have          me to care about other people more than about myself. I         who I am today, and I could not say that a few years ago.

A.since B.before C.or D.unless

A.famous B.simple C.different D.skilled

A.education B.career C.tour D.change

A.balance B.homework C.degree D.interest

A.talked B.wrote C.lied D.reported

A.careful B.lonely C.curious D.guilty

A.argument B.game C.experiment D.defense

A.dared B.offered C.hesitated D.happened

A.dream B.problem C.duty D.step

A.us B.which C.them D.whom

A.attitude B.hobby C.hope D.luck

A.friend B.partner C.guide D.guest

A.polite B.happy C.strange D.confident

A.bothered B.answered C.visited D.trusted

A.explain B.guess C.declare D.see

A.homeless B.heartbroken C.bad-tempered D.hopeless

A.quieter B.busier C.better D.richer

A.forget B.face C.improve D.analyze

A.forced B.preferred C.ordered D.taught

A.miss B.like C.wonder D.expect

  • 题型:未知
  • 难度:未知

When I was a teenager I volunteered to work at the water station at a 10,000m race. My job was to   34   water to the runners. I remember being so 35   to see all the different kinds of people who passed by and grabbed a cup of water. Some ran past, some walked past and a few wheeled past. I saw so many types of people doing it. I thought maybe I could do it too! So the next year I 36  up for the race.
That first 10,000m race was quite an experience. I jogged, I walked, I jogged and I walked 37 , I didn’t know if I could finish. Then came a defining (决定性) 38  .
At one point near the end, a 70-year-old man ran past me, very, very fast, and I felt 39  because I was 50 years younger than he but I couldn’t even keep up with him. I felt 40  for a second.
But then I realized something. He was running his race and I was running mine. He had 41   abilities, experience, training and goals for himself. I had mine. Remember my 42  was only to finish.
After a minute, it 43  me that this was a lesson I could draw from. I learned something about myself in that moment. I turned my embarrassment into 44   .
I decided that I would not give up on running races. In fact, I would run even more races and I would learn how to train and prepare  45 and one day I would be one of those 70-year-old persons who were still running. As I crossed the finish line, I was proud of my accomplishment. In life we all have those moments where we 46  ourselves to others. It’s only natural . Don’t allow those moments to  47  you. Turn them into motivation and let them inspire you. With the proper preparation and training, you can improve your result to 48 anything you want in life.

A.bring out B.pass out C.take out D.pick out

A.excited B.worried C.concerned D.anxious

A.gave B.made C.signed D.dressed

A.At times B.In time C.In all D.After all

A.victory B.decision C.moment D.conclusion

A.embarrassed B.annoyed C.moved D.thrilled

A.relaxed B.defeated C.puzzled D.inspired

A.special B.evident C.common D.different

A.motto B.plan C.goal D.direction

A.worried B.hit C.reached D.hurt

A.attraction B.devotion C.inspiration D.expectation

A.slightly B.hardly C.clearly D.properly

A.introduce B.relate C.present D.compare

A.weaken B.wound C.amuse D.cheer

A.reserve B.deliver C.achieve D.abandon

  • 题型:未知
  • 难度:未知

We all laugh. We all hurt. We all make mistakes. We all dream, that’s life. It’s a journey. Please follow these rules to make the journey of your life a journey of joy!
positive through the cold season could be your best          against getting ill, new study findings suggest.
In an experiment that          healthy volunteers to a cold or flu virus, researchers found that people with a          sunny characteristic were less likely to          ill. The findings, published in the journal Psychosomatic Medicine, build on evidence that a “positive emotional style” can help          the common cold and other illnesses.
Researchers believe the reasons may be both objective as in happiness increasing immune(免疫的) function and subjective as in happy people being less          by a scratchy throat or runny nose. “People with a positive emotional style may have different immune          to the virus,” explained the lead study author Dr Sheldon Cohen of Carnegie Mellon University in Pittsburgh. “And when they do get a cold, they may          their illness as being less severe.”
Cohen and his colleagues had found in a          study that happier people seemed less likely to catch a cold, but some questions remained as to whether the emotional tendency itself had the effect.
For the new study, the researchers had 193 healthy adults with complete standard measures of personality tendency, health-consciousness and emotional “style”. Those who          be happy, energetic and easy-going were judged as having a positive emotional style,          those who were often unhappy, tense and unfriendly had a negative style. The researchers gave them drops through their noses          either a cold virus or a particular flu virus. Over the next six days, the          reported on any aches, pains, sneezing they had, while the researchers collected          data, like daily mucus(黏液) production. Cohen and his colleagues found that based on objective measures of nasal woes(鼻部的不适), happy people were less likely to develop a cold.



A.Living B.Staying C.Pulling D.Surviving


A.safeguard B.opportunity C.caution D.defense


A.excluded B.explored C.exposed D.escaped


A.generally B.commonly C.frequently D.perfectly


A.change B.fall C.turn D.remain


A.keep B.avoid C.deny D.remove


A.suffered B.troubled C.disturbed D.hinted


A.function B.ability C.response D.action


A.think B.relate C.interpret D.translate


A.formal B.current C.previous D.precious


A.tended to B.opposed to C.used to D.stuck to


A.while B.however C.what’s more D.therefore


A.implying B.matching C.containing D.occupying


A.patients B.adults C.volunteers D.researchers


A.objective B.impressive C.positive D.effective
  • 题型:未知
  • 难度:未知

Dear Seth,
You’re only three years old, and at this point in your life you can't read, much less understand what I’m going to try to tell you in this letter. But I've been thinking a lot about the life that you have ____ you, about my life so far as I ____ on what I've learned, and about my role as a dad in trying to prepare you for the ____ that you will face in the coming years.
Be thankful. You are at a wonderful ____ of life. You have still many wonderful stages of life, but they are not without their costs and ____. I hope to help you along your path by sharing some of the best of ____ I've learned. As with any advice, take it with a grain of ____. What works for me ____ not work for you.
Life can be cruel. There will be people in your life ____ won't be very nice. They'll laugh at you because you're different, or for no good ____. They might try to bully you ____ hurt you.
There's not much you can do about these people except ____ to deal with them, and learn to choose friends who are kind to you, who ____ care about you, who make you feel good about yourself. When you find friends like this, ____ them, treasure them, spend time with them, be kind to them and love them.
There will be _____ when you meet with disappointment instead of success. Life won’t always ____ the way you want. This is just another thing you’ll have to learn to deal with. But instead of letting these things get you down, push on, _____ disappointment and learn to persevere and to pursue your dreams _____ pitfalls. Learn to turn negatives into positives, and you’ll do much better in _____. You will also face heartbreak and abandonment by those you love. I hope you don’t have to face this too much, but it happens. Again there is not much you can do but to heal, and to move on with your life. Let these pains become stepping stones to better things in life, and learn to use them to make you _____.

A.regardless of B.ahead of C.at the back of D.in the front of

A.reflect B.rely C.depend D.insist

A.errors B.mistakes C.truths D.trials

A.crossing B.house C.stage D.office

A.challenges B.troubles C.difficulties D.risks

A.where B.which C.that D.what

A.rice B.salt C.corn D.wheat

A.must B.can C.might D.should

A.who B.whom C.while D.whose

A.consequence B.reason C.result D.cause

A.but B.though C.or D.otherwise

A.to learn B.learn C.learning D.learned

A.exactly B.entirely C.truly D.absolutely

A.tend to B.hold onto C.turn to D.lead to

A.days B.months C.time D.weeks

A.turn out B.turn up C.turn on D.turn down

A.avoid B.reject C.refuse D.accept

A.against B.despite C.within D.beyond

A.life B.study C.career D.family

A.richer B.kinder C.cleverer D.stronger

  • 题型:未知
  • 难度:未知

阅读下面短文, 从短文后所给各题的四个选项(A、B、C和D)中, 选出可以填入空白处的最佳选项。
One Sunday, a mother took her son and little daughter to watch a circus. In the         of the circus, the little girl, Jenny, fell        in her mother’s lap(大腿).The brother, Jack, who was six, stayed awake, and         the latter half with his mother. When it was over, the mother        Jenny in her arms and carried her to the bus station. It was      that night, so she took off her scarf and gently      Jenny’s head with it.
When they arrived home, the mother       carried Jenny into the bedroom and        her to sleep. After Jack had changed his clothes, his mother lay down next to him to talk about the evening together.     , when the mother asked what he liked most, there was no        on his part. She was a little        .He used to speak non-stop whenever something exciting happened.
She was       that something was wrong: he had been so         on the way home and while getting ready for bed. She        hearing nothing from him.
Suddenly Jack         on his side, facing the wall.She        why and got up to see his eyes welling up with tears.
“What is       , honey? ”
He turned back.She could sense he was feeling some        for the tears although he wiped away the tears right away.
“Mom, if I were cold, would you put your scarf around me, too?”
Of all the       of that special evening out together, the most important for Jack was a little          of affection—a momentary, unconscious showing of her love to his little sister.
In relationships, little things matter the most.a



A.beginning B.middle C.end D.course


A.tired B.sick C.asleep D.bored


A.waited B.heard C.performed D.enjoyed


A.took up B.picked up C.woke up D.held up


A.dark B.cloudy C.rainy D.freezing


A.covered B.shook C.knocked D.turned


A.second B.next C.first D.last


A.begged B.forced C.put D.encouraged


A.Therefore B.Finally C.Instead D.However


A.surprise B.response C.pleasure D.impression


A.polite B.dishonest C.rude D.disappointed


A.satisfied B.convinced C.amazed D.judged


A.relaxed B.still C.quiet D.sad


A.regretted B.remembered C.forgot D.appreciated


A.turned over B.turned up C.took over D.looked over


A.realized B.explained C.learned D.wondered


A.on B.up C.about D.over


A.danger B.time C.embarrassment D.experience


A.people B.processes C.performances D.events


A.movement B.support C.act D.behavior
  • 题型:未知
  • 难度:未知

阅读下面短文,从短文后各题所给的四个选项(A.B.C和D)中,选出可以填入空白处的最佳选项。
Relationships are hard. It doesn't matter whether it is a relationship      two workmates, a doctor and a patient, a mother and her child or a couple. The fact is,      it  is a relationship involving people, there will always be conflicts once in a while because       human beings are complicated(复杂的).
I guess even in the animal kingdom there are complications, too. For instance, just last weekend l thought my neighbor's cows were      .They like standing outside our gate where there is a huge tree they use to        themselves from the burning sun. Anyway, it was quite         that the grey cow was angry about something and since I didn't      “cows", I couldn't tell what she was complaining about. My guess was that one of the other cows had done/said something to   . her because there was one cow she kept ”addressing".
I guess this goes to     tat as long as one is breathing (man or animal), misunderstandings and       .will always happen, regardless of whether it is at home or at the office, until one is finally       
The         is how you handle your displeasure. How do you conduct your arguments? What words do you use7 After the argument, do you ever sit back and probably      anything that you might have said in anger? I ask this        I know for a fact that when you are angry, the likelihood of having the best       you'll ever regret is very high. The words you speak to someone can either build them up, or break them down, or start
a       in their heart or put it out completely. That is how       words are. Words have the power to      or destroy.
If you do not want to hurt those you come into     with, remember to be careful with your words because once they are        ,they can only be forgiven, not forgotten。



A.after B.above C.under D.between


A.as soon as B.as well as C.as long as D.as far as


A.naturally B.similarly C.fortunately D.suddenly


A.laughing B.arguing C.watching D.crying


A.protect B.enjoy C.behave D.blame


A.proud B.typical C.lucky D.obvious


A.respect B.doubt C.understand D.prepare


A.remind B.inspire C.attract D.annoy


A.report B.imagine C.prove D.admit


A.competition B.accidents C.silence D.disagreements


A.dead B.weak C.careless D.nervous


A.chance B.question C.result D.cause


A.regret B.forget C.receive D.complete


A.if B.because C.until D.though


A.speech B.calmness C.patience D.attempt


A.pipe B.lamp C.fire D.cigarette


A.funny B.busy C.powerful D.loud


A.last B.create C.return D.feel


A.concern B.consideration C.comparison D.contact


A.opened B.translated C.said D.noticed
  • 题型:未知
  • 难度:未知

完形填空,阅读下面短文,从短文后各题所给的四个选项中(A、B、C和D)中,选出可以填入空白处的最佳选项, 并在答题卡上将该项涂黑。
Remembering My Father’s Vest
People get into trouble because they don’t know enough to keep cool. As a child, I had a lot of ________ that had been held back and not released. Worse still, I was not good at  ________  constructively.
Once as I was getting ready for school, my mother ________  me my father’s vest instead of mine. This was around the time when I was going to be larger in  ________ than my father, so as I put on the vest, I felt like I was being choked in it! I  ________   that it was a small oversight(疏忽) on my mother’s part, but  ________the feeling of being choked drowned me and I got very angry.
I took my anger out on my mother ________  thinking much. I was so upset when she had handed me the wrong vest, and I ________by violently tearing it apart from my chest!
Later, my mother shared her own ________  with my father: “ See what your son has done.”
Instead of scolding or abusing me, my father________  responded by asking my mother to  ________ the vest. He then worn it to work the next day.
When my mother told me about my father’s response much later, when I had________from my fit, I immediately felt a great sense of  ________ for my violent behavior, just   ________  that he was spending the entire day wearing a(n)________  vest. At the same time, I was filled with great ________ for my father, whose gentle kindness taught me a life lesson I would treasure forever.
On that day, I made a  ________  never to let anger get the better of me. I learn to ________ other when I think that they behave in an unfair, cruel, or unacceptable way, ________ forgiveness is a tool to turn anger off. And whenever I have difficulty ________  my strong emotion, I try to remember my father’s vest.



A.pressure B.anger C.stories D.tears


A.listening B.debating C.communicating D.working


A.handed B.sent C.delivered D.carried


A.size B.weight C.height D.mind


A.expected B.discovered C.suspected D.realized


A.anyway B.somehow C.somewhat D.however


A.without B.beyond C.besides D.despite


A.performed B.agreed C.reacted D.declined


A.excitement B.frustration C.enthusiasm D.failure


A.calmly B.politely C.attentively D.anxiously


A.save up B.give away C.hold back D.sew up


A.recovered B.changed C.developed D.benefited


A.disappointment B.sympathy C.panic D.shame


A.hoping B.joking C.imaging D.supposing


A.old B.broken C.torn D.shabby


A.curiosity B.pride C.envy D.admiration


A.choice B.decision C.requirement D.compromise


A. respect B.assist C.appreciate D.forgive


A.and B.but C.for D.do


A.controlling B.expressing C.treasuring D.monitoring
  • 题型:未知
  • 难度:未知

完形填空
阅读下面短文,从短文后各题所给的四个选项(A,B,C和D)中选出可以填入空白处的最佳选项,并在答题卡上将该项涂黑。
Dear Laura,
I just heard you told an old story of gift giving and unselfish love in your program. You doubted that such unselfish love would happen in today’s world. Well, I’m here to give you  ________ .
I wanted to do something very  ________  for my fifteen – year – old son, who has always been the perfect child. He   ________   all summer to earn enough money to buy a used motorcycle. Then, he spent hours and hours on it   ________ it looked almost new. I was so   ________  of him that I bought him the shiniest helmet(头盔) and a riding outfit.
I could   ________  wait for him to open up his gift. In fact, I barely slept the night before. Upon awakening. I went to the kitchen to   ________   the coffee, tea, and morning goodies. In the living room was a beautiful keyboard with a   ________ : “To my wonderful mother, all my love, your son.”
I was so   ________  . It had been a long – standing joke in our family that I wanted a piano so that I could  ________  lessons. “Learn to play the piano, and I’ll get you one” was my husband’s   ________.
I stood there shocked, crying a river, asking myself how my son could  ________   this expensive gift.
Of course, the   ________   awoke, and my son was thrilled(激动的)with my reaction. Many kisses were   ________, and I immediately wanted him to  ________   my gift.
As he saw the helmet and outfit, the look on his face was not  ________   what I was expecting. Then I  ________  that he had sold the motorcycle to get me the keyboard.
Of course I was the proudest mother   ________  on that day, and my feet never hit the ground for a month.
So I wanted you to know, that kind of love still  ________   and lives even in the ever–changing world of me, me, me!
I thought you’d love to  ________   this story.
Yours,
Hilary
P.S. The next day, my husband and I bought him a new “used” already shiny motorcycle.



A.hope B.advice C.support D.courage


A.polite B.similar C.special D.private


A.played B.studied C.traveled D.worked


A.after B.before C.unless D.until


A.sure B.fond C.proud D.confident


A.perhaps B.really C.almost D.hardly


A.start B.cook C.set D.serve


A.note B.notice C.word D.sign


A.disturbed B.confused C.astonished D.inspired


A.give B.take C.draw D.teach


A.reason B.request C.comment D.response


A.present B.afford C.find D.order


A.neighbor B.building C.home D.house


A.exchanged B.experienced C.expected D.exhibited


A.tear B.open C.check D.receive


A.purely B.basically C.obviously D.exactly


A.realized B.remembered C.imagined D.supposed


A.only B.still C.ever D.even


A.works B.exists C.matters D.counts


A.send B.publish C.share D.write
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My friend BJ Gallagher once worked as a training manager for a large newspaper, which was more than a hundred years old.The company’s past    had blinded the authorities to the need for change, and they    new ideas and would say “This is the way we’ve always done it.”.As the years went by, BJ grew more and more    with their short-sightedness.Finally, she left the company.But she found that she hadn’t left her    behind when she resigned.She carried it with her, like “rocks in the stomach”.
“I finally decided to    about my experiences and my feelings.I   it would be a good mental health       .I wanted to be rid of that company and those people, once and for all.So I wrote and wrote.It wasn’t just a story that poured out — it was a whole    ! My resentment (怨恨)    my writing.The whole world would know how    they were!”
“What   when the book came out?” I asked BJ.
“Not much,” she replied, “The newspaper kept doing what it had    done.My feelings didn’t    them one bit, but it took me several more years to finally   my negative emotions.Finally, the time came when I decided to make amends (修正) for the angry things I had said about the company.I    my former boss to dinner and made my    .I told him I was sorry for being so resentful.It was    a great healing process for me.”
“What was the    outcome?” I asked her.
“Gratitude,” she replied, “Not only wasn’t I resentful any more, but I was grateful to the company.If I hadn’t had those    experiences, I never would have written a book.And the book became hugely successful — now    in 21 languages.In short, my resentment gave way to gratitude.”
She smiled, “I owe them a debt of thanks for giving me such a great tale to tell.”
Trading resentments for gratitude isn’t always easy.But it’s worth it,       gratitude is a far happier feeling than resentment.



A.skill B.management C.success D.business


A.resisted B.got C.broke D.shaped


A.move B.frustrated C.excited D.surprised


A.sadness B.worry C.doubt D.anger


A.think B.are C.write D.talk


A.proved B.figured C.concluded D.agreed


A.exercise B.suggestion C.lecture D.theory


A.diary B.lesson C.accident D.book


A.prevented B.delayed C.fueled D.corrected


A.sensitive B.successful C.greedy D.stupid


A.happened B.reported C.received D.resulted


A.sometimes B.always C.recently D.already


A.forgive B.reward C.bother D.cheat


A.think of B.get over C.pass on D.look through


A.invited B.called C.persuaded D.followed


A.promise B.apology C.plan D.decision


A.only B.natural C.direct D.final


A.useful B.funny C.painful D.shameful


A.finished B.edited C.read D.published


A.for B.though C.but D.and
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Everyone in business has been told that success is all about attracting and retaining (留住) customers. It sounds simple and achievable. But,         , words of wisdom are soon forgotten. Once companies have attracted customers they often          the second half of the story. In the excitement of beating off the competition, negotiating prices, securing orders, and delivering the product, managers tend to become carried away. They forget what they regard as the boring side of business—        that the customer remains a customer.
to concentrate on retaining as well as attracting customers costs business huge amounts of money annually. It has been estimated that the average company loses between 10 and 30 per cent of its customers every years. In constantly changing    , this is not surprising. What is surprising is the fact that few companies have any idea how many customers they have lost.
Only now are organizations beginning to wake up to those lost opportunities and calculate the            implications. Cutting down the number of customers a company loses can make a big           in its performance. Research in the US found that a five per cent decrease in the number of defecting (流失的) customers led to       increases of between 25 and 85 per cent.
In the US, Domino’s Pizza estimates that a regular customer is worth more than $5,000 over ten years. A customer who receives a poor quality product or service on their first visit and          never returns, is losing the company thousands of dollars in        profits (more if you consider how many people they are likely to tell about their bad experience).
The logic behind cultivating customer         is impossible to deny. “In practice most companies’ marketing effort is focused on getting customers, with little attention paid to       them”, says Adrian Payne of Cornfield University’ School of Management. “Research suggests that there is a close relationship between retaining customers and making profits.        customers tend to buy more, are predictable and usually cost less to service than new customers. Furthermore, they tend to be less price           , and may provide free word-of-mouth advertising. Retaining customers also makes it          for competitors to enter a market or increase their share of a market.



A.in particular B.in reality C.at least D.first of all


A.emphasize B.doubt C.overlook D.believe


A.denying B.ensuring C.arguing D.proving


A.Moving B.Hoping C.Starting D.Failing


A.markets B.tastes C.prices D.expenses


A.cultural B.social C.financial D.economical


A.promise B.plan C.mistake D.difference


A.cost B.opportunity C.profit D.budget


A.as a result B.on the whole C.in conclusion D.on the contrary


A.huge B.potential C.extra D.reasonable


A.beliefs B.loyalty C.habits D.interest


A.altering B.understanding C.keeping D.attracting


A.Assumed B.Respected C.Established D.Unexpected


A.agreeable B.flexible C.friendly D.sensitive


A.unfair B.difficult C.essential D.convenient
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I truly feel that my mother led me here, to Morzaine, and to my future as a happy wife and businesswoman. When Mum         in October 2007, I was a cook. In December that year, while I was working for a wedding, a pearl necklace Mum had left me           . I was distraught(忧心如焚的). Some days later, I was            that a guy who was working with us that day, “could probably have made a fortune            the necklace he found.”        , he returned it. Hearing how I’d          Mum for six months before her death, he said, “Christmas is going to be          —why not go out to the Alps for a couple of weeks?”
I came to Morzaine, a small, friendly village in the Alps and           fell in love with it. What was           to be a stopgap (权宜之计) trip turned into a new life. I kept traveling between London and here and felt           than I had in months. In December 2008, I was            as a hotel manager and moved here full time.
A month later, I met Paul, who was traveling here. We fell in love. In the beginning, I didn’t want to discuss            , because the sadness of losing Mum               felt great. Paul understood that and never            me. But, by summer, we got married. A year later, we used his saving, and the money from the sale of Mom’s house, to build our own          .
We want to give our guests a             feel, so each room is themed (以……为题) around memories from our lives. There are also styles to remind me of Mom—a tiny chair which           be in her bedroom is set in one room.
We are having a wonderful life and Mum             naturally part of it,            there’s no way we would be here if it wasn’t for the             she gave me. I know she’s here in spirit, keeping an eye on us.

A.died B.came C.returned D.visited

A.burned B.disappeared C.broke D.dropped

A.shown B.comforted C.persuaded D.told

A.hiding B.stealing C.selling D.wearing

A.Luckily B.Naturally C.Surely D.Hopefully

A.nursed B.cured C.missed D.guarded

A.long B.hard C.merry D.free

A.suddenly B.finally C.nearly D.immediately

A.said B.proved C.supposed D.judged

A.smarter B.higher C.firmer D.lighter

A.honored B.hired C.regarded D.trained

A.travel B.business C.children D.marriage

A.recently B.once C.still D.first

A.left B.pushed C.surprised D.interrupted

A.hotel B.restaurant C.home D.shop

A.homely B.lively C.motherly D.friendly

A.ought to B.used to C.might D.could

A.takes B.keeps C.looks D.feels

A.unless B.while C.because D.though

A.money B.chair C.house D.necklace

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Even though it was only October, my students were already whispering  about Christmas plans.With each passing day everyone became more ____ waiting for the final school bell.Upon its ____ everyone would run for their coats and go home, everyone except David.
David was a small boy in ragged clothes.I had often ____ what kind of home life David had, and what kind of mother could send her son to school dressed so ____ for the cold winter months, without a coat, boots, or gloves.But something made David ____.I can still remember he was always ____ a smile and willing to help.He always ____ after school to straighten chairs and mop the floor.We never talked much.He ____ just simply smile and ask what else he could do, then thank me for letting him stay and slowly ____ home.
Weeks passed and the ____ over the coming Christmas grew into restlessness until the last day of ____ before the holiday break.I smiled in ____ as the last of them hurried out the door.Turning around I saw David ____ standing by my desk.
“I have something for you,” he said and ____ from behind his back a small box.____ it to me, he said anxiously, “Open it.” I took the box from him, thanked him and slowly unwrapped it.I lifted the lid and to my ____, I saw nothing. I looked at David’s smiling face and back into the box and said, “The box is nice, David, but it’s ____.”
“Oh no it isn’t,” said David.“It’s full of love.My mum told me before she died that love was something you couldn’t see or touch unless you know it’s there.”
Tears filled my eyes ____ I looked at the proud dirty face that I had rarely given ____ to.After that Christmas, David and I became good friends and I never forgot the meaning ____ the little empty box set on my desk.

A.anxious B.courageous C.serious D.cautious

A.warning B.ringing C.calling D.yelling

A.scolded B.wondered C.realized D.learned

A.modestly B.naturally C.inaccurately D.inappropriately

A.popular B.upset C.special D.funny

A.expressing B.delivering C.wearing D.sharing

A.practised B.wandered C.studied D.stayed

A.would B.should C.might D.could

A.aim at B.turn to C.put off D.head for

A.argument B.excitement C.movement D.judgment

A.school B.year C.education D.program

A.relief B.return C.vain D.control

A.weakly B.sadly C.quietly D.helplessly

A.searched B.found C.raised D.pulled

A.Holding B.Handing C.Sending D.Leaving

A.delight B.expectation C.appreciation D.surprise

A.cheap B.empty C.useless D.improper

A.as B.until C.because D.though

A.advice B.support C.attention D.command

A.from B.behind C.over D.towards

  • 题型:未知
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Dear son,
The day that you see me old and I am already not in good health, have patience and try to understand me.
If I get dirty when eating, if I can not dress, have patience and remember the hours I   31   teaching it to you. If, when I speak to you, I   32   the same things thousand and one times, do not   33   me, listen to me. When you were small, I had to read to you thousand and one times the same story   34   you got to sleep. When I do not want to have a   35   , neither shame me nor scold me. Remember when I had to chase you with thousand excuses I   36   , in order that you wanted to bathe. When you see my   37   little about new technologies, give me the necessary time and do not look at me with your mocking(嘲弄) smile. I taught you   38   to do so many things: to eat food, to dress well, to confront life…. When at some moment I lose the memory or the   39   of our conversation, let me have the necessary time to remember, and if I cannot do it, do not become nervous, as the most important thing is not our conversation but surely to be with you and to have you   40   to me.
If ever I do not want to eat, do not force me. I know well   41   I need to and when not. When my   42   legs do not allow me to walk, give me your   43   , the same way I did when you gave your first   44   . And when someday I say to you that I do not want to   45   any more ---- that I want to rest forever, do not get ___46__. Someday you will understand.
Try to understand that my age is not lived but survived. Some day you will discover that, despite my mistakes, I always wanted the   47   thing for you and that I tried to prepare the way for you. You must not feel sad, angry or impotent(无可奈何) for seeing me   48   you. You must be next to me, try to understand me and to help me as I did it when you   49   living. Help me to walk, help me to end my way with love and  50   . I will pay you by a smile and by the immense love I have had always for you.
I love you, Son
Your father

A.paid B.spent C.cost D.took

A.praise B.think C.repeat D.criticize

A.interrupt B.disturb C.look D.avoid

A.when B.after C.since D.until

A.rest B.word C.shower D.sleep

A.discovered B.invented C.noticed D.assumed

A.knowing B.fearing C.enjoying D.consulting

A.what B.when C.how D.why

A.news B.attitude C.material D.thread

A.talking B.listening C.responding D.appealing

A.where B.how C.that D.when

A.tired B.short C.long D.strong

A.leg B.ear C.hand D.mind

A.step B.pace C.laugh D.cry

A.talk B.live C.write D.sleep

A.careful B.interested C.calm D.angry

A.last B.first C.best D.most

A.near B.behind C.below D.against

A.made B.started C.earned D.found

A.mercy B.care C.excuse D.patience

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